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Click here or scroll down to respond to this candidateCandidate's Name
H: PHONE NUMBER AVAILABLE
Street Address
EMAIL AVAILABLE
Objective: Seeking a position in which I can utilize my education,
experience, skills, and qualifications working for a well
established organization.
Computer Skills:
> Hardware/Software
> Symantec Endpoint
> Networking/Cisco IOS
> Network Cabling
> 3CX VOIP system
> VMware VSphere
> Active Directory
> Wireless
> LAN/WAN/Wireless
> Internet Explorer
> Win server 2000/2008
> TCP/IP
> FTP / DHCP/ DNS
> Windows NT
> HP3000 MPE/ix
> MS 2000/XP/Vista/7
> MS Word (45WPM)
> MS Excel 2007
> MS PowerPoint 007
> MS Outlook 2007
> MS Access 2007
Professional Experience:
1. NEON Health Services, Cleveland Ohio
IT Support Specialist 9/11 to present
. Traveling to locations 9 medical facilities
. Manage Nextgen and Epic medical record software.
. Configure, and install workstations, Thin Client, printers, and other
components.
. Provide user training as needed.
. Ensures timely resolution/referral of user problems by understanding
the impact to the user and by assigning an appropriate priority and
resolution goal.
. Performs Add/Change/Remove user requests.
. Maintain and updates an accurate IT asset inventory including addition
and changes of assets, decommissioning of assets, and organizing
disposal of equipment.
. Diagnoses and resolves end-user network or local printer problems, PC
hardware problems, email problems, and site connectivity problems.
. Identify, troubleshoot and resolve a wide range of technical computer-
related problems in an appropriate time frame.
. Support and train end-users in a wide range of software applications
as needed.
. Works regularly with the Network Administrator to assist with
projects.
. Proposes and implements hardware and software upgrades optimizing
network.
. Creates Purchase Requisitions when needed.
. Helps install local area network cabling systems and equipment.
. Wireless / VOIP
. Setting up VPN devices.
. Assists Network Administrator as needed.
. VMWARE VSphere
. Maintain Active Directory environment.
. Perform related work as required.
. Maintain spare parts inventory for internal software, hardware, and
network
2. Sapphire Technology assign to First Energy Data Center, Akron, Ohio
IT Specialist Contractor 4/08 to 9/11
. Network installation
. Cisco Configuration
. Window Servers
. Network Trouble Shooting
. Hardware / Software
. HP Service Manager
. Inventory
. Assist Users
. HP / IBM Servers
. Lotus Notes
. Network Cabling
. SAN installation
. Microsoft Vista \ 7
Assign to Verizon Business Data Center, North Royalton, Ohio
Network Administrator II Contractor
. Storage Network monitoring.
. Help Desk / Ticking
. LAN/WAN/ Gigabit Ethernet Installations
. Troubling shooting LAN\WAN issues.
. Windows 2000/2003 Server
. XP/ Vista / Windows 7
. SAN/NAS Installs
. Backup's
. IBM Tape Library - DLT, DAT, Optical
. Site Surveying
. CAT 5, CAT 6, DS3 and Fiber HBAs cabling.
. IT infrastructures
. Rack Mounting Equipment
. Installing Cisco switches\Routers
. Cisco IOS Configuration
Cisco: Catalyst Switches 2950\2960
6500\7600
Cisco: Routers
3550\3560\3750\2514\3640
. Installing Servers
. IBM / HP / Sun /EMC/Fujitsu / Dell
3. Dollar Bank, Euclid Ave., Cleveland, Ohio
LAN Administrator / Servicing 28 Banks and 5 Loan Centers 04/07
to 4/08
. Level II Help Desk / Desktop support
. Windows XP / Windows 2000/2003 Server / Blade
. Maintained Anti virus software
. Managed Active Directory
. Installed Software, Computer, Networking equipment
. Imaging and Ghosting PC's, and Server
. Network monitoring
. Dame ware Remote Control
. Unicenter Remote Control
. Printer servicing
. Teller and Platform Workstations up keep and upgrades
4. Progressive Communications, Inc., Denton, TX
Philips Medical Configuration Tech Contractor
10/04 to 04/07
. Traveled to hospital set up LAN/WAN/Wireless networks for patient
monitoring systems.
. Installing Software
. HP Database Server configuration
. Building Racks
. Hardware Installation
o Cisco: Catalyst Switches 2950
o Cisco: Routers 3550\3560\3750
o Hp 2524 switches
o Syncs, POE, APC, AP's
o Hubs
. Set up PC, Printers, Monitors, UPS
. Network Cabling / Termination
o Ethernet, Fiber/CAT5/CAT5e/CAT6
. Loading software on computers and databases.
5. American Spring Wire Corp: 26300 Miles Road, Bedford Heights, Ohio
44146
Computer Operator / Technician 7/98 to 4/07
. Operating the HP3000MPE/ix console
. Running COBOL reports / Checking JCL
. Managing network, Help desk, and computer room.
. Running purchase orders, sales orders, and customer complaint forms.
. Installing and troubleshooting Software/Hardware, and printers.
. Archiving, Storing of production Data to tapes.
. Perform nightly backups to tapes.
. Offsite tape rotation.
Academic Achievements:
Cleveland East High School, Cleveland, Ohio
Cuyahoga Community College, Cleveland, Ohio
Associates Degree (Computer Studies)
Military: Us Military Veteran, Honorable Discharge
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