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Click here or scroll down to respond to this candidateRESUMECandidate's Name
Street Address Louisa St. #140Rayville, La Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:Highly motivated and dedicated individual seeking a challenging position where myskills and experience can be utilized effectively. Passionate about the arts andcustomer service, with a strong work ethic and a proven track record of success.Education:S. H. Blair High School301 N Hutchinson AveHattiesburg, MS 39401PHONE NUMBER AVAILABLEGraduated in 2009Received High school DiplomaSkills:- Strong communication and interpersonal skills- Customer service excellence- Ability to work in a fast-paced environment- Detail-oriented with excellent organizational skills- Team player with the ability to work independently- Proficient in cash handling and operating various equipment- Knowledge of food safety and sanitation regulationsWork Experience:2005-2006Hardees4964 Hardy St.Hattiesburg, Ms. 39402PHONE NUMBER AVAILABLEPosition:CashierGrillmanJob definition:- Demonstrated exceptional customer service skills by assisting customers withtheir orders and ensuring their satisfaction- Prepared and cooked food items according to company standards and procedures- Maintained cleanliness and sanitation of work area2006-2007Wendy's112 West Over Dr.Hattiesburg, Ms. 39402PHONE NUMBER AVAILABLEPosition:cashiergrill manJob Description:- Provided friendly and efficient service to customers while handling cashtransactions- Prepared and grilled food items to meet quality standards- Maintained cleanliness and organization of the workstation2008-2009Taco Bell4908 Hardy St.Hattiesburg, Ms. 39402PHONE NUMBER AVAILABLEPosition:grill manCashier- Demonstrated multitasking abilities by handling various responsibilitiesincluding cash handling, customer assistance, and food preparation- Ensured food safety and quality by following standard operating procedures- Collaborated with team members to ensure a smooth and efficient operationApril 17, 2010 - October 30, 2013PetSmart (0625)6143 US Hwy - 98 #50Hattiesburg, Ms. 39402Position:stockerCashierJob Description:Provide exceptional customer serviceMaintained a clean and organized store environmentHandled cash transactions and operated the cash registerAugust 3, 2013 - September 2014One80 FitnessPosition:janitorFront desk associateJob description:Provided exceptional customer service by addressing member inquiries and concernsCleaning and sanitizing gym equipmentSweeping and mopping floorsEmptying trash receptaclesCleaning restrooms and locker roomsDusting and general maintenanceReporting maintenance issuesMay 15, 2014 - September 17, 2014Rainforest Carwash & Oil Change5026 Hardy St.Hattiesburg, Ms. 39402PHONE NUMBER AVAILABLEPosition: Assistant ManagerJob description:1. Operations Management:- Overseeing daily operations, including car wash and oil change services, to ensure efficient and effective workflow.- Managing staff schedules, assigning tasks, and monitoring employee performance to maintain high service standards.2. Customer Service:- Ensuring exceptional customer service by addressing customer inquiries, resolving complaints, and maintaining customer satisfaction.- Implementing strategies to enhance the overall customer experience and promote customer retention.3. Financial Management:- Managing financial transactions, including cash handling, credit card processing, and maintaining accurate records of sales and expenses.- Monitoring inventory levels, ordering supplies, and managing product stock to prevent shortages and overages.4. Staff Supervision and Training:- Recruiting, hiring, and training new employees, as well as providing ongoing coaching and performance evaluations to ensure a competent and motivated workforce.- Enforcing workplace policies, safety guidelines, and industry standards to promote a safe and productive work environment.5. Quality Control:- Monitoring the quality of car wash and oil change services, ensuring that vehicles are properly cleaned and serviced according to company standards.- Implementing quality control measures and inspections to uphold service quality and compliance with industry regulations.6. Facility Maintenance and Safety:- Overseeing the maintenance of equipment, facilities, and landscaping to ensure a clean, organized, and safe working environment.- Ensuring compliance with safety regulations, environmental standards, and waste management protocols.7. Business Development and Marketing:- Implementing marketing strategies to attract new customers and retain existing ones through promotions, advertising, and customer loyalty programs.- Identifying opportunities for business growth, such as expanding service offerings, forming partnerships, or enhancing the facility's amenities.May 25, 2015 - PresentPetSmart4429 Pecanland Mall Dr.Monroe, La 71203PHONE NUMBER AVAILABLEPosition: Merchandise Inventory LeaderJob description:1. Inventory Management:- Leading and executing inventory processes, including receiving, counting, and replenishing merchandise to ensure accurate inventory levels.- Conducting regular inventory audits to identify discrepancies, investigate root causes, and implement corrective actions.2. Merchandise Flow:- Managing the movement of merchandise within the store, including stocking shelves, organizing backstock, and ensuring products are displayed effectively to drive sales and enhance customer experience.- Collaborating with store leadership to optimize merchandise flow processes and maintain a well-organized store environment.3. Operational Excellence:- Ensuring compliance with company inventory control procedures, safety standards, and regulatory requirements.- Implementing best practices for merchandise handling, storage, and presentation to maximize efficiency and minimize shrinkage.4. Team Leadership and Training:- Providing leadership and guidance to a team of associates involved in inventory management and merchandise flow activities.- Conducting training sessions, coaching, and development activities to equip associates with the necessary skills and knowledge to perform their roles effectively.5. Data Analysis and Reporting:- Utilizing inventory management systems and tools to generate reports, analyze inventory metrics, and identify opportunities for improvement.- Collaborating with store leadership to develop strategies for optimizing inventory levels, reducing out-of-stocks, and increasing inventory turnover.6. Customer Service Support:- Assisting with customer inquiries related to product availability, locating merchandise, and providing information on store promotions and events.- Contributing to a positive customer experience by ensuring merchandise is well-maintained and readily available for purchase.7. Collaboration and Communication:- Working closely with store management, department leaders, and other team members to coordinate inventory-related activities and promote cross-functional collaboration.- Communicating effectively with associates, providing clear direction, and fostering a teamwork-oriented environment.8. Planogram Execution:- Implementing planograms provided by the corporate office to ensure that merchandise is displayed according to PetSmart's visual merchandising standards.- Collaborating with the store management team and other associates to execute planograms accurately and efficiently.9. Visual Merchandising:- Ensuring that product displays are visually appealing, well-maintained, and in line with current promotions and seasonal themes.- Managing signage, product placement, and overall store presentation to create an attractive shopping environment.10. Product Placement and Organization:- Assigning and overseeing the placement of merchandise based on planograms, ensuring that products are appropriately positioned to maximize visibility and sales potential.- Maintaining a well-organized and aesthetically pleasing store layout that facilitates easy navigation for customers.11. Compliance and Standards:- Ensuring that planograms and monthly planners are executed in accordance with PetSmart's brand guidelines, product allocation, and pricing strategies.- Monitoring and addressing any deviations from planograms, working to maintain consistency and adherence to corporate standards.12. Inventory and Sales Optimization:- Collaborating with the inventory management team to ensure that the execution of planograms supports efficient inventory management and replenishment processes.- Leveraging planograms and monthly planners to drive sales and promote featured products, as well as to maintain appropriate stock levels for in-demand items. |
