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Candidate's Name
Hagerstown, MD Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryDedicated professional with extensive experience in healthcare and administrative roles. Committed to utilizing my skills to enhance the operations of a local business while working daytime hours, Monday through Friday.EducationEKG-PhlebotomyMonmouth Vocational, Lincroft, NJ, 2000-2003Office Manager CertificationMonmouth Vocational, Lincroft, NJ, 2000-2003Medical Records CertificationMonmouth Vocational, Lincroft, NJ, 2000-2003Medical Billing Certification (CPT-4, ICD)**Monmouth Vocational, Lincroft, NJ, 2000-2003**Asbury Park High School**Asbury Park, NJ, 1994-1998Work ExperienceActivities DirectorCommunicare, Hagerstown, MDJune 2023 - June2024- Oversee the activities program for a 150-bed nursing home, including recruitment, hiring, and supervision of activities staff.- Coordinate special events and maintain strong relationships with residents and families to ensure quality care and engagement.- Manage program compliance with state regulations, including the smoking program.- Facilitate resident meetings and promote socialization and recreation activities. Activities CoordinatorCreekside Village Assisted Living Hagerstown, MDFebruary 2021 - July 2023- Developed and directed the overall operation of the activities department for assisted living.- Collaborated with the new activity coordinator to enhance community engagement and event planning.- Designed programs that align with residents' physical and psychosocial needs. Laboratory CoordinatorFrederick Memorial Healthcare System (FMH), Frederick, MD August 2020- February 2021Residential CounselorSheppard Pratt - Jefferson RTCJuly 2019- August 2020- Supported therapeutic environments and supervised daily activities for residents, fostering their personal development.PRN Mental Health LiaisonUnit ManagerBrook Lane Health Services. Hagerstown,MDFebruary 2018 - July 2019-Managed admissions, patient intake, and maintained confidentiality of sensitive information. Administrative SecretaryUnified Community ConnectionsJune 2018- February 2018- Managed onboarding processes - Process Background Check- MVA Records Facilitate employee training, ensuring smooth integration into the company.- Maintained accurate records for residents and staff, including emergency information and financial records.- Coordinated schedules and managed office supplies and budgets. Store ManagerNine West, Hagerstown, MDMarch 2016- June 2018Provided exceptional customer service Recruit, trained new associates in sales techniques and store operations.Administrative SecretaryDiakon Senior Living, Hagerstown, MDDecember 2014- December 2016- Managed onboarding processes and employee training, ensuring smooth integration into the company.- Maintained accurate records for residents and staff, including emergency information and financial records.- Coordinated schedules and managed office supplies and budgets.. Sales Lead AssociateRalph Lauren Polo, Hagerstown, MDAugust 2012- December 2014-Provided exceptional customer service and trained new associates in sales techniques and store operations.Founder - DirectorCrystal's Closet OutreachHagerstown, MDSelf-employedSeptember 2012- October 2014ReceptionistLifehouse Church, Hagerstown, MDApril 2012 - October 2014Med TechnicianWilliamsport Retirement Village, Williamsport, MDFebruary 2010 - September 2012Med TechnicianSunrise Assisted LivingFebruary 2005 - August 2010RecruiterAT&TJune 2005 - August 2010Skills- ICD-9/CPT-4 Certification for Medical Billing- Medical Technician License- Proficient in Microsoft Word, Excel, and Office Suite- Experience with Kronos and ADP |