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Click here or scroll down to respond to this candidateCandidate's Name
SENIOR SCRUM MASTEROmaha, NE PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYProfessional Scrum Master with 10+ years of experience in implementing best-in-class Agile Scrum methodologies, tools, and processes to optimize technology project management infrastructure and enable on-time, on-budget project delivery. I Have worked with Azure Dev Ops for five years for scrum and development work. I have used JIRA for three years for scrum projects.Demonstrated success in combining expertise in Scrum principles and best practices with diverse skills spanning project management, client service/support, and people management to build streamlined, change-ready IT/business organizations.Proven track record of resource management and leading cross-functional teams while collaborating with product owners, business stakeholders, and change agents to drive continuous improvement in project planning, execution, and end-user support. I have been the scrum master / agile coach for as many as three at once.I am familiar with Java, Red Hat, .Net, C, C++, Visual studio, Microsoft stack, Azure Dev Ops. Certifications, I have CSM and Telephony. Also, background in PI planning (safe agile).AREAS OF EXPERTISETechnical LeadershipAgile & Scrum MethodologiesStrategic Planning & DirectionProject & Program ManagementApplication DevelopmentBusiness Process ImprovementAgile Development & Best PracticesArchitecture & Security ProjectsProduct Development & ManagementQuality Assurance & Quality ControlBudget & Financial ManagementCustomer Relations & CRMStakeholder & Vendor ManagementBusiness Forecasting & Data AnalysisTeam Leadership & ManagementAgile Project ManagementContract Negotiation & ManagementBusiness Strategy & IntelligencePerformance Metrics & KPIsIT Resource ManagementStaff Training and DevelopmentCAREER HIGHLIGHTSManaged a $3M annual budget at Assurity Life Insurance in addition to leading the Application Development department, which consisted of security administration, SOX, PCI compliance, WEB applications, imaging/workflow, and administration applications.Replaced a financial and operations legacy system with a packaged ERP system at GTE Industries while converting Sage MAS 200 to MAS 500.Collaborated with product owners, subject matter experts (SMEs), and business analysts to successfully achieve a product backlog of 1K user stories, associated business, and test cases at Union Pacific.Led the two-year roll-out of an Automated Gate System retrofit for 15 terminals at Union Pacific while managing schedules for 3 external vendors/internal departments and heading site demolition, civil construction, telecom, servers, and software configuration.Trained Business Analysts (BAs) at Mutual of Omaha and served as the primary point of contact for the HP quality center roll-out for all BAs while leading 3-5 project assignments for development and HP quality release versions across multiple BA groups.WORK EXPERIENCEMolina Health Care, Long Beach, CAScrum Master/Project Manager (Consultant) Jan 2023 to Jul 2023Surpassed expectations on the Agile timelines against the set project goals and facilitated release planning. Developed high-quality tested software with 3-week sprint intervals.Implemented Agile methodologies and facilitated Agile ceremonies resulting in a 25% increase in team velocity and a 10% reduction in project delivery time.MEDICAL SOLUTIONS, Omaha, NEScrum Master Nov 2021 to Dec 2022Perform all Scrum ceremonies and serve as the Scrum Master for 1 Scrum development team while developing a product backlog for sales and marketing functionality.Monitor details captured in user stories to ensure accuracy for development and testing, organize sprint planning, coach teams on Agile practices, and deploy high-quality tested software with 2-week sprint intervals.Coached teams on Agile principles and best practices, leading to a 15% improvement in team collaboration and a 20% increase in customer satisfaction scores.RETIRED, Omaha, NERetirementDec 2018 to Nov 2021Enjoy myselfKIEWIT, Omaha, NEScrum Master (Consultant) Sep 2018 to Dec 2018Acted as the Scrum Master for 2 Scrum development teams and prepared a product backlog of existing contracts and changed management functionality.Scored and sized the user stories with onshore and offshore developers and testing teams while monitoring sprint progress utilizing Azure DevOps software.Surpassed expectations on the Agile timelines against the set project goals and facilitated release planning, trained teams on Agile practices, and developed high-quality tested software with 3-week sprint intervals.Helped teams develop and track metrics to measure progress, resulting in a 25% increase in team accountability and a 20% improvement in project predictability.SAMMONS, Des Moines, IAScrum Master (Consultant) Mar 2017 to Sep 2018Ensured timely delivery of user stories to the business unit, designed high-quality tested software with 3-week sprint intervals, monitored sprint progress utilizing Jira software, and exceeded expectations on the Agile timelines against the set project objectives.Developed and executed effective user stories, resulting in a 30% reduction in defects and a 25% improvement in product quality.ACT, Iowa City, IAScrum Master (Consultant) Nov 2016 to Mar 2017Served as the Scrum Master for 2 Scrum development teams (with the department only having commenced Scrum/Agile development 6 weeks before joining the department).Tracked sprint progress leveraging Jira software, oversaw all Scrum ceremonies, prepared a retrospective summary of each release, and identified the potential recurring issues.Worked with teams to identify and prioritize customer needs, resulting in a 15% increase in customer satisfaction scores and a 10% improvement in product-market fit.SOLUTIONARY, Omaha, NETechnical Project Manager / Scrum Master Oct 2015 to Dec 2015Facilitated daily Scrum stand-up meetings and developed a Scrum roadmap for the functionality required per the user stories, along with the approach for data migration and architectural considerations.Established guidelines for blocked stories, acceptance criteria for stories, and definition of doneness, in addition to preparing a product backlog of existing analytical reports and business intelligence functionality.Helped teams identify and remove impediments to progress, leading to a 10% increase in on-time project delivery and a 15% reduction in rework.FIRST DATA CORPORATION, Omaha, NEManager Distributed Fraud and Paypoint Product Applications Sep 2013 to Oct 2014Lead an IT team of 21 consisting of system analysts, programmers, and offshore developers and oversaw various project team functions, including requirement gathering, process improvements, and infrastructure configuration.Resolved production issues, created strategic plans and procedures for staff assignments/workloads, and maintained robust customer relationships to successfully achieve business objectives.Assisted teams in creating and managing a product backlog, leading to a 20% increase in backlog transparency and a 15% improvement in backlog prioritization.UNION PACIFIC, Omaha, NEScrum Master / Senior Project Manager (Consultant) Feb 2012 to Sep 2013Established Scrum and Agile processes in the department that had just started to utilize Scrum development in the first three months of tenure.Partnered with business analysts to deliver use cases and process flows for complex areas such as proration billing and partner file exchange, in addition to prioritizing user stories with the business unit, considering the business value and risk.Acted as the Scrum Master for 2 Scrum development teams and prepared a product backlog with Product Owner.Oversaw business analysis functions, including gathering/eliciting requirements, creating documentation.Lead a team in delivering a software project, resulting in a 25% increase in customer satisfaction and a 30% increase in revenue.MUTUAL OF OMAHA, Omaha, NEScrum Master / Business Analyst Medical Supplement (Consultant) Feb 2011 to Feb 2012Collaborated with business analysts to develop data modeling artifacts (DFD, Domain Model) and spearheaded various project team functions, including requirement gathering and process enhancements.Supported internal and external customers to identify and meet their business needs while managing several project deployments and resources across multiple project teams.Aided in the successful and prompt resolution of production issues, directed projects in Cancer, Annuity, and Term Life applications, and cultivated strong project relationships to enable the achievement of project goals.Successfully implemented a Scrum of Scrums process, resulting in a 20% reduction in inter-team dependencies and a 15% increase in overall project efficiency.WELLS FARGO, West Des Moines, IAEnvironmental Administrator / Project Manager (Consultant) May 2010 to Feb 2011Created deployment plans and procedures for migration through infrastructure environments and executed needed adjustments to ensure the projects requirements were met under stringent timelines.oManaged 3-5 releases moving through environments from development, system integration, and client acceptance to production and post-implementation support.Prepared documentation and training for the team on system configurations, created QA automation scripts for smoke testing of code and ETL deployments, and administered several project deployments and resources across various infrastructure teams.Successfully managed and resolved conflicts within the team, resulting in a 35% reduction in team turnover rate.EDUCATIONBachelor of Science (BS) in Management Information Systems Bellevue University Bellevue, NEAssociate of Applied Science (AAS) in Information Technology Iowa Western Community College Council Bluffs, IA |
