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Click here or scroll down to respond to this candidateCandidate's Name
Street Address SW 111th TerraceDavie, FL Street Address
Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEProfessional ProfileOver 20 years experience in Office Administration & over 11 years experience providing Executive Secretary Level Assistance support to Senior Executives and point of contact for Board of DirectorsExperience with general Human Resources & Office / Vendor Management functionsExperience working with General Contractors and SubcontractorsExperience working as a Personal Assistant for senior and C-Level ExecutivesProperty Management, Insurance Experience and Non-Profit OrganizationsKnowledge of AHCA regulations & Credentialing Process in accordance with NCQAExperience with Managed Care Organizations & Centers for Medicare & Medicaid Services (CMS) credentialing and registration processesExperience with certificate of insurance to include general liability & workers compensationNotary Public, Florida, valid until 2025 # HH203754Bilingual (Fluent in English and Spanish)Advanced knowledge with Microsoft Office 365: Word/Excel/PowerPoint, Teams, Outlook, QuickBooks, Publisher, Salesforce, Insperity and Paylocity Payroll Software, Google DocsAreas of ExpertiseAbility to work independently with minimal supervisionEfficient multi-tasking skillsStrong interpersonal and collaboration skillsMaintain high level diplomacy & confidentialityOutstanding communication skills and maintain professional demeanorHighly EnergeticSelf-DrivenHighly ResourcefulProactiveExtremely OrganizedExcellent Time Management SkillsAttention to DetailCalendar ManagementCoordinate travel arrangements and itinerariesPreparing Agendas & Meeting MinutesCoordinating Special Events Onsite and Offsite OfficeAble to thrive, adapt and succeed in a fast-paced environmentEmployment History6/2021 Current Sr. Executive Assistant to Executive Director / Administrator Catholic Health Services/St. Johns Rehabilitation Hospital & Nursing Center & St. Joseph Residence, Lauderdale Lakes, FloridaAssists, Executive Director I Administrator in managing regulatory requirements with Agency for Healthcare Administration (AHCA), The Joint Commission (TJC), Center for Medicare and Medicaid Services (CMS), Comprehensive Emergency Management Plan (CEMP) and other regulatory compliance agencies.Assist Chief Medical Officer, Dr. Brian Kiedrowski, in coordination with weekly Optum meetings and Quarterly Professional Affairs Committee Board meetingsResponsible for monitoring/maintaining licensure renewal, contracting and credentialing applications.Maintain certificate of insurance for vendors and affiliated facilities.Responsible for the data collection/input and timely worksheet submission located on the shared drive.Prioritize grievances/concerns to the appropriate department head and informs Executive Director /Administrator.Coordinates and arranges seminars, conferences, and travel plans for the Executive Director/Administrator and Medical Director, Dr. Clinton JulesMaintains and updates files for the Administration offices.Assist in coordinating outside management team meetings as needed.Collects data and prepares daily, weekly, monthly quarterly reports and distributes as needed.Prepares, summaries and distribute meeting minutes for facility and corporate as required by organizational Bylaws (Professional Affairs, Quality Assurance Performance Improvement (QAPI), Quality Management Council (QMC) and Medical Staff Executive.Opens mail of the, Executive Director I Administrator pointing out items of highest priority.Participates in daily, weekly and/or monthly meetings as required or requested.Manages calendar of conference rooms for all (3) facilities.Meets with Executive Director I Administrator and Chief Medical Officerto discuss escalated matters, obtain direction and set time frames for planned activities.Manages and maintains the facility Guardian Angel Program.Independently facilitates family/residents issues and concerns, acts as the facility Liaison/Ambassador providing solutions using all resources, discretion, and judgment.12/2020 5/2021 Executive Assistant/ Personal Assistant to CEO Health Business Solutions, LLC, Cooper City, FloridaPerform administrative work, including scheduling meetings on site and off site, heavy calendar management,Assist CEO, who serves as Chairman of the Board for Broward Health, with clerical support functions in preparation for meetings such as, compose and proof correspondence, including e-mail, letters and gather materials for upcoming Webex and onsite meetings and corresponding with Executive Team members on behalf of CEO.Assist with Revenue Cycle Management business, Personal businesses, and Real Estate propertiesMaintain CEO updated and prepared for all appointments and meetings both professionally and personallyMaintain personal and confidential records for CEOCoordinates complex and frequent travel/lodging/car rental for CEO, Leadership Team, and extended family membersMaintain all insurance policies, including personal health, life, auto, property and corporations, update database of information, assist in personal financial documents, collect rental payments from tenants, deliver late rent letters and notices to vacate.Assist in multiple accounting, loan, and financial projects, create agendas, complete minutes for meetingsReview Real Estate documents for bank closings, real estate property management, facilitate changes in ownership of companies, properties, and bank accounts, make bank depositsAssist attorney with multiple probate items, opening and setting up a new corporation with IRSUpdate master key / alarm access codes for the companyOrdering of all office suppliesManage Coca Cola products and restocking machineResponsible for coordination and active planning and execution of company events both on-sight and off-site such as office events, catering, and special celebration requestsFacility Management of service for office building, such as lights, air conditioning and other office building needs, interact with outside vendors on facility / property issuesOpen office on designated day as the office key holderAssisting in managing vendors relationships to include shredding services, paper supplies, etc.Assist in other duties as assigned3/2018 7/2020 Executive Assistant / Credentialing / Office Manager to President & CEO SurfMed (Durable Medical Equipment) Inc, Pembroke Park, FloridaAssist with HR administrative duties, such as managing online job postings, maintain personnel files, team up with department managers to identify talent for open positions, assist with payroll preparation, conducting phone screenings, coordinating / scheduling interviews, reviewing policy handbook, conduct background checks / drug screenings, references, and additional HR administrative dutiesAnswers telephone calls in a timely/professional manner and assure messages are communicatedDevelops familiarity with callers and maintain fine-tuned sense of priority of callers and time sensitivity of matters, as that can changeManage executives schedules, calendars, and appointmentsPrepare internal and external corporate documents for team members and industry partnersResponsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office to include ordering, inventory and replenishing of office, kitchen, and janitorial suppliesCoordinates and assist in facility management to include vendor orders, coordination, property management communicationsCoordinates complex and frequent travel/lodging/car rental schedules for CEO, President, and members of the Executive teamSchedules meetings, noting need for advance scheduling due to nature of executive calendarsCoordinates with multiple departments regarding Executive team attendance at meetings, events, or participation in specific eventsReviews all incoming mail and escalate, distribute as necessaryResponsible for coordination and active planning and execution of company events both on-sight and off-sitePrepares, updates, maintains, and reviews presentations and correspondence, including materials for meetings and agendas; prepares and distributes materials for meetings/team membersWithin scope of authority, independently composes correspondence and other professional written communications internally and externallyAct as a liaison for the company in credentialing of contracts, insurance, permits and property management related items for both existing and operating locationsPerforms accounts payable functions such as checking and processing credit applicationsPerforms accounts receivables functions to include preparing check depositsStrives to ensure that the Executive team to include CEO and President is set-up for success in all working matters through a high standard of preparednessManage HME license renewals for all locations and accreditation processes with Agency for Healthcare Administration (AHCA), The Joint Commission (TJC), Center for Medicare and Medicaid Services (CMS), Comprehensive Emergency Management Plan (CEMP) and other regulatory compliance agencies.Assist in preparation of new contracts from insurance companiesProcess subpoena request8/2015-3/2018 Executive Assistant / Credentialing Coordinator / Claims Assistant to Sr. Vice President / Southeast Zone Gallagher Bassett, Inc., Miramar, FloridaManage executives schedules, calendars, and appointmentsProvides gatekeeper role to maximize and prioritize the Sr. Vice Presidents timeSchedule appointments and office meetings as requestedCreate and maintain master forms designed to enhance efficient office operationsUpdate, create and maintain Excel spreadsheets (Pivot Tables & VLOOKUP exp)Operate standard office equipment efficiently and call to schedule technician to repair equipment as necessaryRun monthly reports, draft letters, and correspondenceInteract daily with office personnel and other branches on various projectsPrepare Power Point presentationsPrepare and confirm travel and accommodation arrangementsFollow up with customers to collect information, verifying and answer questions relating to their claimProvide clerical support to assigned claims adjuster by contacting providers, attorneys and maintain claims files up to date.Assist Provider Network Development Manager with various projects relating to existing or new providersResponsible to complete necessary credentialing forms to maintain active providers list and urgent care directoriesMaintaining deletions, additions, and changes to the maintenance file pertaining to physicians and to gather pertinent information such as certificate of insurance and licenseEstablishing and maintaining detailed provider relations application process (including sample applications) specific state requirements, with name, address, and phone number of the contact people at each practice location.Archive meeting minutes and agendas after quarterly board meetingsPrepare written correspondence such as letters and emails for injured workers, employers, medical practitioners, and legal representativesUndertake registration of new claims and data reviews10/2013-7/2015 Executive Assistant / Contracts Manager - Weekley Asphalt Paving, Pembroke Pines, FloridaProvide administrational support to (6) Project Managers, Superintendent and Human Resources ManagerRun monthly reports, correspondence and generate documents for weekly project meetingsInteract and follow up with subcontractors & vendors dailyCreate contracts for vendors & suppliersMaintain files and other recordsPrepare release of liens, notice to owners, process submittals/ shop drawings and certification of sublets to Florida Department of TransportationData entry in EOC website, entry of new projects in Street Smarts DatabaseCreate estimates using Excel to formulate linksCollect and maintain vendors insurance certificates currentSign for and distribute UPS/Fed Ex/DHL packagesOrganize invoices and checking them against existing proposalsKeep track of open / active projects and update in a daily spreadsheet for Project Managers reviewCover the front desk and answer phones as neededCreate and maintain file folders for vendorsRespond to vendor inquiriesArrange for equipment repairs and routine services4/2004-10/2013 Operations Manager- Club Florida Fit, Cooper City, FloridaProvided administrational support to the ownersCreated Excel spreadsheets daily, coordinating & preparing materials for department meetingsManage travel arrangements and coordinate pre-planning of trips, track travel expensesHandled confidential correspondence for the owner in a professional and discreet mannerData entry & maintained filing system,Posted payments received from members in Club Manager DatabaseTyping memos and lettersCommunicate with staff on member concernsCreated and mailed monthly invoices on delinquent accounts past due 30, 60 & 90 daysPost job openings, interview, and conduct onboarding of all new hiresOrder gym and janitorial suppliesSupervise front desk & daycare departmentsMaintain employee records and credentialsProcessed monthly EFT billing and ACH wire transfersCollections on past due monthly membership duesHandled daily bank depositsInteract with outside vendors as neededGenerated invoices for members on past due accountsAssisted with startup gym locations in training and developing new staffServed as back up to the front desk as neededProvided support to Sales Department in creating flyers, newsletters, and promotional sales itemsCreated forms to be utilized at all gym locations10/2000-4/2004 Staffing Manager - Medical Staffing Network, Boca Raton, FloridaEnsures compliance of the onboarding process, monitors task completion in adherence of organizational policies, as well as other federal and state requirements, i.e., with Agency for Healthcare Administration (AHCA), The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS) and other regulatory compliance agenciesEvaluate the qualifications of applicants, recruits, interviews and make offersResponsible for interviewing, hire, train, manage our caregiving staff and nurses and serve as a resource and mentorCreate credential records for new candidatesRegister candidates for drug screens, tests and any other credential requiring third party assistanceAssist with conducting required verifications and follow-upsPerform E-Verify activitiesMaintained employee records and filesFacility Management, i.e., order office supplies, payroll, greet customers, handle all correspondence, schedule equipment maintenance / repairs, manage janitorial serviceProvided administrative support on special projects required by our corporate officeVisit hospital supervisors on all staffing needsBuild and maintain solid relationships with hiring managersOn call every other weekend to answer hospital calls and place nurses on open shiftsPrepare orientation packets for new employeesManage the scheduling of clients, caregivers, and nursesEducationBusiness Courses, Broward College, Davie, FL. 1995-1997High School Diploma, South Plantation High School, Plantation, FL. Graduated, 6/1992Certified Medical Assistant, Concorde Career College, Lauderdale Lakes, FL. 5/1993 |
