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Click here or scroll down to respond to this candidateCandidate's Name
Atlanta, Georgia, Street Address , US PHONE NUMBER AVAILABLE EMAIL AVAILABLEDynamic and personable candidate with strong customer service skills. Detail oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. The goal is to provide a comfort to customers and build great relationships in the process. Work ethic and integrity is very important and strive to excel at the job. This candidate would be a perfect addition to any company and team. Highly motivated self-starterRelationship building and managementInventory controlCustomer serviceStrong leaderAdvanced communication skillsTeam managementQuality controlShipping and packagingMap reading and navigation skillsOrganizedSafety-consciousCustomer-orientedInventory managementStudent - High School 2004Oakwood Open Campus USA, GAFreelance Hairstylist January, 2004 to PresentBeautifully You by AmandaReye Atlanta, GAEnhanced client satisfaction by providing personalized hairdressing services tailored to individual needs. Collaborated with clients on special event hairstyles, ensuring desired outcomes were achieved for weddings, proms, and other occasions. Managed scheduling and appointment bookings efficiently to maximize productivity and accommodate client needs. Developed loyal clientele through consistent high-quality services and friendly communication. Been servicing and satisfying clients for over 15 years. Delivery Driver August, 2023 to June, 2024Amazon/ Delivery Kings DSP Forest Park, GADelivered 250-330 packages throughout the day to customer doorsteps and business offices. Improved customer satisfaction by ensuring timely and accurate deliveries of products. Read maps, followed oral, and written instructions and used GPS technology to make deliveries. Operated vehicle safely in highly congested areas with no traffic violations. Maintained upbeat, positive attitude in busy, customer-focused environment. Maintained strong relationships with clients through proactive communication and personalized service. Final Assembler January, 2023 to August, 2023Material in Motion Fairburn, GADemonstrated adaptability by quickly learning new assembly processes and techniques, allowing for seamless transitions between different product lines. Updated logs and completed production reports.Utilized various hand tools, power tools, and specialized equipment to complete assigned tasks accurately and efficiently. Improved product quality with thorough inspection and adherence to company standards. Assembled between 40-50 data racks per dayPROFESSIONAL SUMMARYSKILLSEDUCATIONWORK HISTORYICQA Warehouse Associate November, 2022 to December, 2023 Stord Fulfillment- ATL Union City, GAUtilized warehouse management systems to track inventory levels, locations, and movement throughout the facility. Improved inventory accuracy through regular cycle counts and audits. Collaborated with other departments to optimize supply chain efficiencies. Checked packages and merchandise for damage and notified vendors. Completed daily cycle counts and monthly inventory. Production Packer February, 2021 to March, 2022HelloFresh Newnan, GAPacked 100-150 boxes with counted parts and labeled for shipping per shift. Collaborated with team members to quickly identify and resolve any issues that arose during the packing process. Maintained stock and clean work area for optimal productivity. Consistently met or exceeded daily production quotas while adhering to strict quality guidelines. Performed operations with protective safety equipment following regulations. Developed strong relationships with coworkers, fostering an atmosphere of teamwork that contributed to overall operational success. Retail Sales Associate Cashier April, 2013 to March, 2016 Beauty Empire Marietta, GAResolved customer complaints and maintained clean and tidy checkout area. Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store. Utilized POS system to handle customer cash and credit card transactions. Arranged and replenished service desk displays and merchandise racks to maintain appearance of store. Answered product questions using knowledge of sales and store promotions. Counted money in drawers at beginning and end of each shift. Met customer service goals and exceeded customer expectations. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Processed customer orders and accurately handled payment transactions. Developed and managed relationships with customers to increase customer loyalty. Conducted inventory counts by adding each item in stock and documenting in computer system. Set up new sales displays each week with fresh merchandise. Performed cash, card and check transactions to complete customer purchases. Assistant Store Manager June, 2009 to May, 2012Lush Handmade Cosmetics Atlanta, GeorgiaSupervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement. Walked through store areas to identify and proactively resolve issues negatively impacting operations. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. Maintained positive customer relationships by responding quickly to customer service inquiries. Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Provided weekly work schedules to employees to accommodate business demands and vacation requests. Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings. Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget. Processed payments for credit and debit cards and returned proper change for cash transactions. Rotated merchandise and displays to feature new products and promotions. Created and maintained safe and secure work environments for employees. Analyzed customer feedback and implemented strategies to improve customer experience. Interacted well with customers to build connections and nurture relationships |
