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Benjamin A. Verson  Buffalo Grove, IL  PHONE NUMBER AVAILABLE  EMAIL AVAILABLEProfessional Profile - Advanced Quality Assurance Operations:Highly Distinguished and Credentialled Quality Assurance Professional with experience in all aspects of Advanced Quality Assurance in Corporate, Manufacturing, Distribution, Supply Chain, Transactional, and Service environments. Exceptionally strong ability to apply quantitative methods and interact effectively in team leadership and cross-functional settings to achieve bottom line impact.Areas of greatest strength include:Managing process analysis, report generation, database supervision, staff hiring / training, and compliance with company, client / regulatory specifications, skillful customer / supplier relations and effective corrective action.Expert ability to assess data from test or experimentation to establish patterns of trend and variation and make accurate business decisions in minimal time.Lean 6 Sigma, Manufacturing, ISO-9001-2015, ISO-14001, ISO-45001, ISO-13485, PPAP, SPC, DOE, TQM, 5S, Kaizen, GD&T, GR&R, Quality Management Systems, QMS, IMS, 8D, 5-Why, Ishikawa, Communication Skills, Continuous Improvement Process, CAPA, Compliance, Technical Documentation, Cross-Functional Collaboration and Team Facilitation, Detail Oriented Analysis, CPAHighly proficient with Minitab, MS Windows, Office, Excel, Word, PowerPoint, Visio, SharePoint, and Teams.EDUCATIONDe Paul University, Chicago, ILB.A. Degree - Business AdministrationCERTIFICATIONS:American Society for QualityCertified Quality EngineerCertified Quality AuditorVillanova UniversityPhiladelphia, PA Lean Six Sigma Black BeltJohn Costanza Institute of Technology, Denver, CO. - Certified in Demand Flow TechnologyDade Moeller Associates - Radiation Safety Academy, Gaithersburg, MD.Certified Radiation Safety OfficerAWARDS and HONORSAwarded United States Patents no. 8,727,140 and 9,095,974 for Lean Manufacturing Material Handling Passive Automation Devices.PROFESSIONAL HISTORYSIEMENS AG, BUILDING TECH. Buffalo Grove, IL 2008  2023Quality Program Manager  BAU-2008 - 2009BAU Service Division  Service Supplier to Siemens Healthcare. BAU Service was the supplier to Siemens Healthcare responsible for installing and commissioning the chillers attached to the Siemens Healthcare devices (MRI, CT scan, etc.). Siemens Healthcares initial audit in 2007 identified 26 major findings. Within 6 months, we developed a comprehensive quality system that answered all 26 findings and was accepted by Siemens Healthcare. This included: Intranet webpage, SOPs, CAPA training across 105 branches. BAU was certified upon completion in 2008.Senior Engineer  Quality Assurance  2009 - 2023Building Control Products Including Comfort, Fire Protection, Fume Control. Created a comprehensive Quality System for the newly acquired Fire Product Division. This included the handling of radioactive materials used in smoke detectors. Within 12 months, we had a fully functional system, with all SOPs, KPIs, and effective CAPA systems. First Pass Yield rose from 75% to 99%. Revamped all CAPA systems, internal and external. Using team and coaching methods reduced effective CAPA closure time from >90 days to < 30 days. Developed, deployed, and trained full function SPC metrics and methodology across entire factory, warehouse, and logistics. Using SPC / DOE, we identified negative trends, improved work cell FPY from 90% to 98%, and order accuracy from 90% to 99.8%. As subject matter expert in company deployment of Lean Mfg, served on 6 lighthouse projects, improving layout, workflow, and Takt time. 2 US Patents were awarded for passive automation systems.WMS GAMING, INC. Waukegan, IL 1999  2008Director of Quality and Continuous ImprovementDeveloper of regulated Gaming Devices.Created, trained, and deployed a new ISO 9001 level Quality System. Using advanced QA methods, improved FPY by 20% in factory.Created and successfully deployed a Supplier Development System, improving supplier performance, raising the Incoming pass rate from 50% to 98%. Enhanced Inspection capabilities by developing full metrology lab. Developed Customer Incident Dept. to address complex device issues and deploy effective solutions. Created cross-functional teams working directly with Jurisdictional and Regulatory teams to assure adherence to and rapid certification of devices.