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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMy goal is to obtain a permanent position within an established professional company. I am searching for a career that will allow opportunity for growth, improve professionalism, and my skill sets while allowing me to contribute my proven abilities as a leader and continuously execute superior patient care.SUMMARY: I have over 15 years of health care experience that represents excellent communication skills, able to relate comfortably and effectively with patients, staff, and cohorts; time management; an exceptional problem solver; dedication and enthusiasm; a fast learner; adapt quickly to change. In addition, I have leadership experience as a Program Director and facilitator of group sessions for the Centering Parenting Program that consists of educating patients and their families on the importance of compliance regarding physician orders. Meeting deadlines imply time management and departmental skills to adjust daily operational needs. Processing and handling of specimens, management of supplies, manage patient/clinic phone calls and inquiries, assisting RN's and Physicians with procedures as a Medical Assistant. A Patient Navigator, facilitating patient outreach for patients discharged from inpatient units and the ED that were under MHN. Coordinator over back to school Health Fairs Coordinator for the Summer Meal Program offered by Chicago Food Depository Taught diabetic classes Facilitator of the PCMH model roll out for all the Cook County Ambulatory Clinics Perform clinic audits in preparation for JACHO audits. Super User for EMR Event planner for organizational Christmas parties and events. Injections, phlebotomy, and Point of Care testing Colposcopy Procedures Software Experience: Epic, Cerner, and AthenaEnglewood Cook County Health Center, November 2021-April 2024(maxima health contract) Medical Assistant: Performing standard care procedures: measure and record vitals, intake, and collecting lab samples, and assists in procedures. Data entry, documentation Provides proficiency during all workflows that correlates with great interpersonal skills along with excellent customer service. Performs front-office and back-office duties including scheduling appointments. Requested and maintained medical records.University Of Illinois Chicago Hospital, September-2020 - March 2021 (maxima health contract) Medical Assistant Englewood Mile Square: Provided support for patients and physicians for several different Mile Square locations; assisted in Family Medicine and Pediatrics settings. Performed front-office and back-office duties including scheduling appointments. Requested and maintained medical records. Triaged patient phone calls and assisted in care coordination with other specialties. Performed vitals along with patient intake, injections, medication administration with physician orders, phlebotomy, specimen collection, and performed Point of Care testing for patients with physician orders.Chicago Family Health Centers Feb-2019 - September-2020(maxima health contract) Medical Assistant, Roseland: Provides support for patients and physicians throughout the entire Chicago Family Health Care organization. Efficiency in all workflows in Family Medicine, Internal Medicine, OB-GYNE, and Pediatrics settings. Primarily worked with the OB team including procedures such as: Colposcopy, IUD removals and insertions; Endometrial Biopsy, scheduling C sections, and non-stress tests. Certified to swab Covid patients; became the Lead Swabber along with facilitating the Covid Tent. Engagement with the community churches and events swabbing thousands of people during the Covid-19 Pandemic. Overseer for outreach phone calls to assist with gaps in patient care including limited medication refills, FMLA paperwork, Covid testing, food assistance, counseling, and telehealth appointments making sure all of patient health needs were met. Assisted with the food truck passing out boxes of food to the community and CFHC patients. Rush University Hospital and Medical Center Dec. 2018 - Feb 2019 (maxima health contract) Medical Assistant Rush Multispecialty, South Loop: Provided care to the patient and supports the physician and patient throughout Cardiology, Pulmonary, OB, Primary care, Pediatrics, Gastro and Colon Rectal. This consists of EKG, stress test, pap smears, POC testing, vaccines, blood draws, immunization (administering vaccines), and patient intake Maintained the inventory of medical and linen supplies, including sterilizations for procedures Provided cross coverage to other clinical areas as assigned. Participated in quality improvement projectsLoyola University Health System, Jan-2017-April 2018 Medical Assistant: Provided care to Abdominal Transplant patients and support to the physician throughout the entire visit, beginning at the time of arrival at the reception desk, during the visit, and completion of the checkout process. Conveyed technical skills and knowledge of the computerized scheduling systems to generate patient demographic information as well as accelerate appointment scheduling. Provided courteous and professional interactions with internal and external customers. Communicated conflict resolution Demonstrated proficiency in the usage of electronic communication modalities. Prior Authorization Liaison.Englewood Health Center of Cook County, 2006-2016Medical Assistant: Performed front-office and back-office duties including scheduling appointments. Requested and maintained medical records. Triaged patient phone calls and assisted in care coordination with other specialties. Performed vitals along with patient intake, injections, medication administration with physician orders, phlebotomy, specimen collection, and performed Point of Care testing for patients with physician orders.Project Management: Educated patients on the importance of compliance to Physician orders Supervised patient outreach post inpatient and ED discharge through Medical Home Network(MHN) Supervised group sessions for the Centering Parenting Program Facilitator of the PCMH model roll out for all the Cook County Ambulatory Clinics Lead and trained Medical Assistants in the entire Ambulatory System to work clinical workflows along with MHN Facilitated Health Fairs Chicago Food Depository Food Bank OutreachRobbins Health Center of Cook County, 2004-2006Medical Assistant: Processing Pediatric, Family Medicine, and OB-GYN patients, assessment and monitoring of patient symptoms and vital signs on each visit. Facilitation of group education sessions for Centering for Parents, Processing and handling of urine specimens, filing patient charts, ordering, and stocking supplies, monthly clinic checks, assisting physicians with Colposcopy and Pap Smears, and performing respiratory treatments.Education & Certifications:1998 Kennedy King College, CNA, and CPR Certification2001 Rush University Patient Care Technician Certification2016 American Education Certification Association EKG Certification2018 Phlebotomy CertificationCCMA Certification received 2016 American Medical Technologist RMA CertificationParaprofessionalReferences Available Upon request |
