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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service RepresentativeSeven Springs, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer service skills for over 20 years, providing excellent service to make sure there is satisfaction to customers and clientsMeticulous production supervisor proficient in blueprint reading and interpretation. Team player dedicated to meeting tight production deadlines.Assembler skilled in managing multiple tasks with frequently changing priorities. Meets deadlines and continuously projects a positive attitude.Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance. Assembler who reads blueprints with ease and works quickly and efficiently on fast-paced assembly lines.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceOnline Customer Care RepresentativeValor IT-Phoenix, AZJune 2023 to PresentThis company is partnered with Arizona Department of Economic Services. I make sure to provide help with medical, cash and nutrition benefits. I complete applications for customers over the phone to apply for the benefits listed above. I also let customers know the status of their applications, the time-frames of when to expect approval or denial of benefits they applied for, and notate the accounts for the next online customer care representative. I assure customers that I can help them with what they are calling about, and provide information they need and want. Online Customer Service Representative and Reservation Setter TeleDirect-Seven Springs, NCFebruary 2022 to June 2023I take calls for various clients. I make sure I make reservations, confirm reservations, place orders, and also record complaints from callers and make sure I provide resolutions for them as well. General LaborerGeorgia-Pacific-Dudley, NCJanuary 2021 to May 2021Fed sheets of plywood into machine. Was also qualified as a feeder to take the next step to work overtime.. I was never hired permanently when the time came, but I faithfully did the same work as a full time employee.Package Handler/ Driver HelperUPS-Chapel Hill, NCNovember 2017 to January 2018Loaded trucked for drivers to get ready for routes (Package Handler) Helped drivers deliver packages during peak season (Driver Helper) Machine Operator/PackerCentral Carolina Plastics- Old Glencoe Road-Burlington, NC February 2017 to July 2017Inspected mold parts for defects Packed finished product and kept count of finished pallets Admissions RepresentativeUNC Undergraduate Admissions-Chapel Hill, NCJanuary 2015 to June 20161. Answered calls from applicants2. Keyed in application information for undergraduates 3. Filed information into systemInspector /PackerKelly Services-Mebane, NCOctober 2013 to November 2015Quality Assurance on finished product Packed finished products in corrugated boxesAssistant ManagerCarrols Corp. Restaurant Group- Jones Ferry Road-Carrboro, NC February 2010 to August 20152 Delegated jobs to employees Made sure restaurant was in clean, proper and safe condition Demonstrated excellent customer skills to employees and to customers EducationAssociate's in Criminal JusticeEverest University Online - Tampa, FL2010High School DiplomaNorth Carolina Tarheel Challenge Academy - Clinton, NC June 1998 to December 1998Skills ASSEMBLY PROCESS (7 years) BLUEPRINT (7 years) CONVEYOR (2 years) FINAL ASSEMBLY (7 years) MAINTENANCE (2 years) Picker Packer (6 years) Loading (9 years) Food Prep (10+ years) Unloading (7 years) Warehousing (10+ years) General Labor (10+ years) BOX (3 years) Stocking Security Word Organizational Skills Customer Service (10+ years) Schematics Blueprint Reading Materials Handling Math Algebra Customer support Typing E-commerce English Communication skills Typing Customer service Windows Security Quality assuranceCertifications and LicensesSecurity GuardJuly 2019 to July 2020Additional InformationSKILLS Material handling expert Assembly line production Production procedures Exceptional organizational skills Extremely quick learner Qualified in blueprint interpretation Expert in mechanical assembly Strong Algebra and general math skills Small parts assembly Skilled in final assembly process Maintenance of shop equipment |
