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Recruiter CoordinatorPHONE NUMBER AVAILABLERe: Human Resource ManagerTo Whom It May Concern;I was intrigued when I found your job posting, as I know I could positively contribute to your corporation. Since gaining my experience in Human Resource Management, I have received consistent commendations for efficiency and succeeding in my role. Your cooperation would benefit from my proven success in: Problem solving ability regarded as a resourceful problem solver evident in the successful development and implementation of new policies and procedures. Self-starter considered a highly motivated employee with the capacity to learn quickly and take responsibility for my own development. Planning and organizing proven track record of effectively prioritizing multiple tasks and assignments in a fast-paced work environment to efficiently meet departmental and company objectives. Team player a solid reputation as a competent team member who is always prepared to go the extra mile to achieve results. Communication skills successful in building strong co-operative relationships with key clients and decision-makers.I am convinced that my broad experience has equipped me with a strong set of valuable competencies that meet your needs. I am eager to combine my previous experience with my passion to learn new things and hard work to make a meaningful contribution to your organization. I would welcome the opportunity for a personal interview to discuss my experiences further. Thank you for your time and consideration. I look forward to speaking with you. Sincerely,Jessica JohnsonJESSICA JOHNSONMilwaukee, Wisconsin PHONE NUMBER AVAILABLE EMAIL AVAILABLE HR/RECRUITMENT COORDINATORSUMMARY OF QUALIFICATIONS 10+ years of Customer Service in Finance, Mortgage, and HR Management/Recruitment-HR Coordinator. I have committed to serving others to help them reach their highest potential Great Time Management and Customer Service Skills Recognized Excellent Metric Performance Complex Problem Solving Advanced experience using Microsoft Office Judgment and Decision Making Ability to Type 35wpmSYSTEM EXPERIENCETyping, Microsoft Word, Power Point, Excel, Fidelity (MSP, CPI or LPS) Loan Image Viewer (LIV) Communication, Guardian, Agent Desktop, Lotus Notes, Outlook, Vendor Scape, Credco, Fierv, FACS, Nobel, Procenter, Stars, Scripter, Evolve and First Data, Shoretel, QuickBase, SalesForce, Verified Person, Onenote, Call Em All, Welcome Center, Success Factor, Career Builder, Indeed, Sysdoc, Certiphi, Skill Survey, Sterling, Incheck, Universal, Share point, RFAATS: Success Factors, Icims, HarQuen, SkyRecruit, Taleo, Brass Ring, Position Manager, People Soft, VE, and Jobvite. UCPS, Fastrieve, Sharepoint, Oleeo, myDesk,- Virtual Desktop, Workday, and MyBIG, Ring Central, Glider and slack PROFESSIONAL EXPERIENCE 2021 Current Nutanix, Recruitment CoordinatorPerform audits for HR, Executive and Intern requisitions, Creates a seamless experience for all candidate throughout the interview process, Partner with talent advisors and hiring leaders to schedule and coordinate a high volume of phone, onsite and video interviews, collaborate with talent advisors to create and continuously evolve our recruiting processes Own and juggle multiple schedules, balancing multiple priorities and miscellaneous projects Responsible for data integrity and candidate flow in our applicant tracking system, Jobvite Communicate professionally, thoughtfully, and with the utmost diplomacy at all times, general day-to-day scheduling and administrative duties, Coordinate candidate travel and the candidate expenses process, as needed. 2021 2021 AMS Morgan Stanley, Recruitment Coordinator (Contractor) Enter all new Associates in ATS, resolve and reply to client team inquiries such as: status updates and background questions via email and phone, accurately update recruiting notes and track recruiting metrics, responsible for workflow management, onboarding tasks and interview scheduling. 2019 - 2020 United Health Care, Claims Processor Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims, Analyze and identify trends and provide reports, as necessary. Consistently meet established productivity, schedule adherence and quality standards Review, analyze and research complex health care claims in order to identify discrepancies, verify pricing, confirm prior authorizations and process them for payment. Navigate across various computer systems to locate critical information. 2016 - 2019 Cielo Talent, HR Coordinator/Onboarding Specialist, Bridge Enter and track excess, rush, high priority, and last-minute orders. Research, enter all new Associates in Quick Base/ Welcome Center, resolve and reply to client team inquiries such as status updates and background questions via email and phone. Act as a gatekeeper and follow up on any outstanding returned request. Communicate with Hiring Leaders and Recruiters about access orders and New Associates, anticipate client and candidate needs proactively. Support members of the pod as needed and during spikes in order volume. Responsible for workflow management; delegates requests to Candidate Support Agent based on volumes and capacity. Assist with background and reference verifications and candidate questions via phone, email, and fax. Prioritize daily deadlines, hourly monitoring of Bridge system workflow and volumes; create plans for spikes in volume. Filter non-priority calls answer pre-employment phone lines to resolve candidate inquiries and direct calls to Candidate Support Agent. Review submittals against job requisition and candidate application for compliance. Regulate and stay up to date on all client processes, standards, and vendor systems, Ensure New Hire Orientation is effectively executed as well as conduct portions of the New Hire Orientation, facilitate travel and New Hire Conference Calls, ensure all Associates complete all required paperwork, Arrange and Facilitate hiring events, manage process with appropriate departments to ensure associates have appropriate access and permissions. Ensure accuracy of candidate pool information, auditing Applicant Tracking System (ATS) and projected labor planning needs, ensure data integrity in (PeopleSoft) systems, and ensure candidates receive welcome packets and information regarding drug screening and background checks, Schedule appointments for drug screens, phone, On-Site Interviews, Submit orders for network and equipment access, Prepare and distribute candidate offer letter and Interview candidates regarding discrepancies on background report. 2015- 2016 Cielo Talent, Impression Center Agent Provide We Become You seamless customer support to candidates via phone, live chat, voicemail, and email, Develop in-depth knowledge and functional command of multiple applicant tracking systems, Utilize critical and innovative thinking to troubleshoot issues and offer resolutions, Adapt communication style to different demographics, Promote service excellence through courteous, patient, and gracious interaction, Drive impression to resolution with internal sense of urgency, control of conversation, and active listening, Leverage resources to provide thorough and accurate information to candidate, Use judgment to escalate to proper party when needed, Follow through on unresolved candidate inquiries to close the loop, Arrange and Facilitate hiring events, Work to elevate the level of efficiency and service through collaboration, examining current processes to determine room for improvement, and suggesting best practices, Perform monthly sweeps and an annual audit of assigned tabs on shared resource, Other duties as assigned. 2013-2014 Citibank, Business Banker SpecialistAdvise account information, set up bill pay, answer high volume incoming calls, open and close accounts, accept credit card and loan payments, customer service, exceed compliance goals, issue debit cards, advise customers of fraud alerts, debit/credit accounts, give information on leans on open accounts. 2012-2013 Kohl's Corp, Collector IAdvise customers of necessary actions and strategies for debt repayment, notify customers of delinquent accounts, confer with customers to determine reasons for overdue payments. Arrange for debt repayment or establish repayment schedules. Record information about the financial status of customers and status of collection efforts. 2011-2012 Check N' Go, Store ManagerPrepare and approve schedules, Collection/courtesy calls, marketing, Approve/deny loan applications, Cash handling, Train and Supervise, Audits, Cash checks, Interviews/Training. Organize special projects and events, nightly balancing, prepare close out reports, review personal income documents, felicitate conference calls and delegate workload to employees and approve payroll/vacation. Education:Alexander Hamilton High School, Milwaukee High School Diploma June 2005 Fine Arts and Humanities JROTC Mentor/Leadership GroupReferences:Kayla Brenner Former Manager 608.213.1225Marieda Madeson Former Supervisor
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