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Title Customer Service Data Entry
Target Location US-MA-Milford
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Mendon, MA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEWork ExperienceDoordashSeptember 2023 thru PresentCustomer serviceTime ManagementProblem SolvingOrganizationFast Paced EnvironmentFernandez LiquorBoston, MA August 2022 thru September 2023Billing and salesInventory entry, product creationCustomer serviceLottery salesPricing changes and product discrepanciesCementos Cibao, S.A.,Santiago, Dominican Republic 2002  April 2022International Purchasing AssistantEffectively managed relationships with suppliers to ensure timely and cost-effective procurement.Negotiated and managed pricing and budgets with external suppliers, optimizing cost savings while meeting project requirements.Managed budgets for purchasing proposals, guaranteeing compliance with financial goals.Created and tracked purchase orders, ensuring accurate delivery timelines.Led procurement efforts for new projects.Coordinated logistics for imported products, to assure smooth transit and on-time delivery.Managed documentation required for the importation of goods for customs processes.SKILLSProficient in inventory management and computer-based tracking systems, including data entry and new product listing creation.Skilled in managing billing and sales transactions, ensuring accuracy and efficiency in customer payment processes.Customer service, providing excellent support and communication.Strong teamwork abilities, collaborating effectively with colleagues to achieve shared goals.Proactive problem-solver with a strong initiative to streamline processes and tackle challenges.Excellent communication skills, ensuring clear and effective interaction with clients and colleagues.EDUCATIONUniversidad Tecnolgica de Santiago (UTESA), Santiago, Dominican Republic 2002  2008Bachelor's Degree in Office Management and TechnologyCERTIFICATIONSCourse in Social Media Security from Infotep September 2020Course in Videoconference Application Management from Infotep August 2020Course in Conflict-of-Interest Prevention and Management from Infotep February 2020Course in Strategic Planning from Infotep June 2019Course in5S Techniques from Infotep September 2018Course in Total Quality Management from Infotep June 2018Course in Negotiation Techniques from Infotep September 2018

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