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CASSANDRAKINCIAIDCONTACT SUMMARYPHONE NUMBER AVAILABLE My names Cassandra Kinciaid. Ive been working since 2014. Ihave experience in customer service, human resources, managingEMAIL AVAILABLEbig projects and more. I love working with people and have highly336 Canterbery farm road, Midlandeffective communication skills.City AL, 36350SKILLS WORKING EXPERIENCEPROFESSIONAL CUSTOMER SERVICE REPRESENTITIVELowes Home Improvement April 2022-Sep 2023Human Resources 4801 Montgomery Hwy, Dothan, AL 36303Account Management Meeting customer needsPerformance managements Managing Phone and connecting them to correctCustomer Support departmentHandling purchases and returnsEffective CommunicationEfficient Typing FRONT DESK CLERKOct 2021- Jan 2022Communication Fairfield inn & Suits7718 Front Beach Rd, Panama City Beach, FL 32407Booking ReservationsEDUCATIONGreeting guestGED Answering the phone to meet needs of current andTell City, INprospective guest2013PROJECT MANAGER AND HUMAN RESOURCESREFRENCES DC Intex Solutions LLC510 W Post Rd, Rogers, AR 72758Sep 2017- Sep 2021CHERISE MCGOLEY Coordinating internal resources and 3rd parties/vendors for theFamily Friendexecution of projects.PHONE NUMBER AVAILABLEResponsible for projects being delivered on time and within scopeJERMEY MCGHEE and budgetAviation Mechanic Developing project objectives, involving all relevant stakeholders1117 Dilly Branch Rd, Fort Novosel, AL 36362PHONE NUMBER AVAILABLE and ensuring technical feasibility.CASSANDRAKINCIAIDCONTACT SUMMARYPHONE NUMBER AVAILABLE My names Cassandra Kinciaid. Ive been working since 2014. IEMAIL AVAILABLE have experience in customer service, human resources, managingbig projects and more. I love working with people and have highly336 Canterbery farm road, MidlandCity AL, 36350 effective communication skills.WORKING EXPERIENCEPROJECT MANAGER AND HUMAN RESOURCESDC Intex Solutions LLC Sep 2017- Sep 2021510 W Post Rd, Rogers, AR 72758Managing staff process including: Recruiting, Interviewing, hiring, and onboardingEnsure job descriptions are up to date and compliant with all local, state and federal regulations.Develop training materials and performance management programsFRAUD ANALYST (TEMPORARY/SEASONAL)Walmart Home Office Feb 2017-Oct 2017702 SW 8th St, Bentonville, AR 72716Monitor real time queues and identify high risk transactions within the business portfolioObserve customer transactions to identify fraudulent activityIdentify fraudulent transactions and cancel them from further processingACCOUNT MANAGERMar 2014- June 2015Prescription Assistance ProgramManage and resolve customer complaintsProvide customers with product and service informationResearch required information using available resourcesHandle customer inquiries both telephonically and by email