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Title Property Manager Customer Service
Target Location US-TN-Murfreesboro
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Property Manager/Compliance Manager/LIHTC Consultant/HCVP ConsultantContactStreet Address  Swanholme DriveApt. DStreet Address
Murfreesboro, TN 37128EMAIL AVAILABLEPHONE NUMBER AVAILABLECertificationsTax Credit Specialist,Certified OccupancySpecialist, MultifamilyHousing Specialist, HCVSpecialist, Public HousingSpecialist, HQS Inspector,Hearing Officer, QCAuditing, HCV ExecutiveManagement, Family SelfSufficiency, FinancialManagement & Reporting,Management &SupervisionKey SkillsQuality ControlCreation of SOPsProject ManagementTime ManagementBudget PlanningExceptionalCommunicationProblem-solvingSupervisoryTrainingLeadershipCustomer ServiceFinancial ManagementOrganizational SkillsHuman ResourcesBenefits AdministrationGrievance/HearingsM. Martin Resume  Page 2ExperienceSEPT 2024 - PRESENTProperty Manager TWG Management  Whispering Oaks, Nashville, TennesseeManagement of a 482 unit 100% LIHTC property. Property beginning renovations. Posting off all resident rents to ledgers along with posting of all HAP payments.MAR 2024  SEPT 2024Compliance Specialist TWG Management  Whispering Oaks, Nashville, TennesseeClean up and processing of backlogged late Annual Recertifications. Approximately 250 certifications were completed late and on time. JAN 2023  DEC 2023Community Zone Manager Franklin Housing Authority, Franklin, TennesseeOverseeing daily operations of 2 property sites, managing staff, ensuring compliance with housing regulations, and providing exceptional customer service. Also responsible for completing annual recertifications for residents and ensuring they are completed thoroughly and timely. Dealing with all resident issues. Scheduling of vendors. Posting of all rent and HAP payments. Send files to Attorney for eviction filing. Worked with RealPage on set up and implementation of new property in Onesite. Prepared for full scale Lease Up of new construction LIHTC 80-unit property to replace Public Housing units.JAN 2022  JUN 2022Deputy Director, HCV Palm Beach County Housing Authority, West Palm Beach, FloridaOversight and management of 9-person Housing Choice Voucher department with over 3,000 various vouchers. (Mainstream, HOPWA, EHV) Was in charge of submitting corrections in tracks system. Responding to landlord and tenant issues and any complaints involving the HCV department.JUN 2020  JAN 2022LIHTC Consultant/Interim Property Manager Snavely Management, Cleveland, OhioReviewed resident files in preparation of OHFA Audit with only 1 week notice. Prepared and submitted requested files and content for audit. Made appropriate corrections to OHFA Audit findings. Constructed Audit Response to OHFA for Snavely Management (owner).Agreed to temporarily manage day to day operations for 185-unit LIHTC/PBV/Market property. 1 direct report of a Maintenance Technician. DEC 2019  JUN 2020Property Manager Millenia Housing Management LTD, Columbus, OhioManage and oversight of 190-unit PBV and Market property with 1 Assistant Property Manager, 1 Maintenance Supervisor and 2 Maintenance Technicians. Processing and submission of monthly HAP Voucher for payment by HUD. Conduct quarterly inspections of units. Process all Annual Recertifications and Interim Recertifications for subsidized units. Process move-ins and move outs. Attend Eviction Hearings. JAN 2018  OCT 2019Property Manager Murfreesboro Housing Authority,Murfreesboro, TennesseeManage and oversight of 238-unit elderly subsidized high rise building with one Assistant Property Manager and one Social Worker reporting to me. Processing and submission of monthly HAP Voucher for payment by HUD. Conduct monthly floor inspections of units. Ensure Administrative Plan and all HUD Regulations are being abided by. Ensures the property and units are maintained by HUD Standards.NOV 2017  JAN 2018HCV Program Analyst Murfreesboro Housing Authority, Murfreesboro, TennesseeResponsible for clients in assigned caseload (approximately 480) Manage and direct all changes affiliated with the accurate processing of the clients rental portion and HUD portions. Maintains compliance of the Housing Authority Administrative Plan and all HUD Regulations. SEP 2014  NOV 2017Mgr. of Leasing & Collections, Affordable Housing Specialist, LIHTC Specialist PK Management, Richmond Heights, OhioJUN 2007  AUG 2014HCVP Manager, Public Housing Asst Manager, Public Housing Coordinator, Section 8 Certification Specialist Lake Metropolitan Housing Authority, Painesville, Ohio1996 - 2006Human Resource Generalist-new hire orientations, payroll processing, time & attendance, benefits enrollment, bwc claims processing, etc. References - Availableupon requestLeadershipSuccessfully led a Housing Authority team to obtain standard of high performing agency one year earlier than anticipated.Directed/assisted housing software company in designing forms to meet LIHTC requirements.

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