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Click here or scroll down to respond to this candidateCandidate's Name
Customer ServiceChicago, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer Service professional with experience delivering first rate Customer Service. Seeking an entry- level opportunity to become part of an outstanding team that would allow the opportunity to apply skills, and training in order to contribute to company's success with hopes of advancement. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceTransportationSchneider-Chicago, ILOctober 2019 to November 2020I would collect cargo for different companies and deliver state to state. Would also help with loading and unloading cargo.Insurance AdvocateGoHealth LLC/Norvax LLC-Chicago, ILSeptember 2017 to February 2019 Screening consumers to determine benefit eligibility Managing high volume of both inbound and outbound calls Meeting deliverables set forth by management such as: high number of transfers; passing score card audits by QA; knowing when escalate a call based on the progression of the call Providing training to new hiresFront Desk ClerkPlanet Fitness-Chicago, ILFebruary 2017 to August 2017 Being the face of the business by proving excellent customer service. Duties initialed personal racemization of member having new clientele sign up, updating files, billing and help maintain a clean, safe and friendly environment. Production laborerHome Products Inventory-Chicago, ILDecember 2015 to February 2017Move products off assembly line, label, seal and package. Also worked as a material handler and move color products with forklift.General CleanerAMB Janitorial Services-Chicago, ILMay 2015 to December 2015Mop, sweep and dust floors and elevators. Mop and buff lobby floors and mirrors. Recycle trash and clean outside perimeter of building.Telephone Service RepresentativeNational Opinion Research Center-Chicago, ILDecember 2014 to July 2015 Receive and make outcalls to participants. Conduct over the phone interviews and enter data into the database. SalesMarketer-Chicago, ILJune 2011 to August 2012 Network and developed relationships with current and potential clients. Traveled to various locations to distribute flyers and plungers. EducationHigh School DiplomaDunbar High School - Chicago, ILJune 2013Skills Call Center Customer Service Customer Support Construction (Less than 1 year) Customer Care Buffing Cold Calling Materials Handling Floor Care Quality Assurance Custodial Experience Environmental Services Forklift Insurance Sales Commercial Cleaning Assembly Microsoft Office Pallet Jack Packaging Forklift Load & unload Customer service Assembly Quality assurance Insurance sales LeadershipCertifications and LicensesLife and Health InsuranceFood Handler CertificationPallet Jack CertificationForklift Certification |
