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Title Mental Health Service Representative
Target Location US-NY-Webster
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name , CASACStreet Address  Brook Garden LaneKaty, Texas Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARY OF QUALIFICATIONSAs a MSW, working in the field of Mental Health, Substance Abuse, Criminal Justice and Vocational Services. I have had over 20 years experiences performing tasks similar to the position as Rating Veterans Service Representative (RVSR) working as a member of the Intake Processing Center or in special missions of the Veterans Service Center. I will make decisions related to employment and claims involving rating decisions. I have evaluated Veterans with service-connection, percentage of disability, permanent and total disability, entitlement to compensation, pension, vocational training, medical and dental treatment, automobiles, or other conveyances, insurance, specially adapted housing, dependent education allowances, and other ancillary benefits. EDUCATIONApplication for New York State Licensed Social Worker (LMSW) pending Master of Social Work: Focus  Child & Family, 5/2017 Roberts Wesleyan College, Rochester, NYBachelor of Science: Major  Social Work, 5/2014Keuka College, Keuka Park and Rochester, NYAssociate of Applied Science: Human Services, 8/1987 Monroe Community College, Rochester, NYPROFESSIONAL HIGHLIGHTSVeteran Health AdministrationOffice of Mental Health Operations at the Veterans Affair Medical Center Canandaigua, New York-Full-time- 40 hours 4/28/20 to current Vocational Rehabilitation Specialist/Comprehensive Work Therapy Manager Provides counseling services to severely disabled Veterans with complicated rehabilitation plans such as those calling for homebound and self-employment services. Provides individual and group counseling sessions to provide information and assistance with the Chapter 31 program. Provides case management services including coordination of all rehabilitation services, employment services, documentation of progress and adjustment and maintenance of case records according to VA regulations. Conducts comprehensive initial evaluations to determine the existence of a vocational impairment and whether this impairment constitutes an employment handicap, the severity of the employment handicap, the feasibility for achieving a vocational goal, entitlement to Chapter 31 rehabilitation benefits, and the need for independent living services. Assists the Veteran in exploring and identifying rehabilitation needs, goals, and objectives. Works closely with other services within VA and other public and private agencies to ensure the Veteran receives the full range of services necessary to achieve vocational rehabilitation. Maintain accounts controls, purchase cards, payroll, and fund control point specifics to the CWT- TW Program. Compile statistical reports and data for local and national leadership. Estimate budgetary needs based on history, anticipated workload, and the production capability of the unit and make justified requests or proposals. Hold corrective interviews with employees and deals with union representatives on personal matters. Assist in development and revision of comprehensive policies, risk management, and strategic plan based on feedback from stakeholders, accrediting bodies, and program evaluation data. Oversee attendance and leave, including approval of sick and annual leave and vacation schedules.Office of Mental Health Operations at the Veterans Affairs Medical Center, Canandaigua, New York-Full-time- 40 hours 1/2018 to 4/28/22 Health Science Specialist  Crisis Hotline Responder Works collaboratively with other members of the VA Crisis Hotline Program to identify appropriate services to patients in crisis; assists patients and their family/friend/significant other with patient's mental health issues, referrals, benefits, support groups. Implement suicide/mental health crisis prevention strategies; trauma Informed services, solution- focus support. Provide support for the identification of veterans at high risk and coordinates enhanced care. Conduct interviews and utilizes assessments tools to assess emotional, functional, and/or psychological conditions. Complete structured diagnostic and clinical assessments. Prepare and maintain records and reports in accordance with program guidelines. Create and maintain forms, surveys, instruments, and materials for proper coordination of the different treatment modules. Provide psycho-education and directs advice regarding suicide/mental illness crisis. Conifer Park, Rochester, NY  Full-time-40 hours per week 4/2012 to 12/201 Addictions CounselorA multi-disciplinary agency affording the opportunity to work with professionals across multiple disciplines to support client goals related to suicide/mental health treatment. Conducted Suicide Behaviors/ Patient Health assessments that addressed suicidal thoughts and behaviors in Substance Abuse Treatment. Conducted psychosocial assessments and evaluations; development mental health/substance abuse treatment. Conduct follow up interviews; assist clients/ families with linking to community treatment provider and support groups. Assessed and triage clients with mental health crisis issues, recognize mental health disorders and referred to an inpatient treatment program and, or higher level of care. Provided Cognitive Behavioral Therapy, Roberts Steven-Stage, and Drug Intervention Strategies to individuals with substance abuse and mental health issues. University of Rochester/Strong Behavioral Health, Rochester, NY  Full-time-40 per week 2009 to 2011 Addictions Counselor & Drug Court Case Manager Methadone Maintenance Outpatient Clinic, Department of Psychiatry Effectively managed a caseload of up to 36 substance abuse clients and 26 drug court clients comprised of men and women of all ages, including family dynamics issues. Facilitated presentations/ educational services to patients and their families on substance abuse, mental health and addiction. Provided advice, consultation regarding risky behaviors. Determined when clients with mental health/ substance abuse issues are at imminent danger and provided crisis intervention strategies to their treatment services. Maintained medical records, discharge reports and treatment plans per NYS standards. Analyze claims to determine if diseases and injuries were incurred in or aggravated by the addictions for purposes of compensation, hospital treatment, and related employment and compensation benefits. Prepared rating decisions, claims, and communicated/ and interacted with their representatives and their advocates.Pre-Trial Services, Monroe County Court System, Rochester, NY  Full-time-40 per hours week 4/2007 to 5/2011DWI/DUI CounselorDrug education day treatment program was developed to provide alternatives to incarceration to qualifying individuals. Identified regulations, laws, rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions. Displayed a high level of initiative, effort and commitment towards completing claims and other assignments in a timely manner; works independently with minimal supervision; is motivated to achieve; sets well-defined and realistic goals that are in alignment with organizational goals and objectives. Acted as a liaison with public, private, district attorneys, public defenders, judges, and courts. Conducted intake interviews, mental health/addictions assessment and evaluation  often at jails. Provided crisis intervention, coping/ life skills techniques during groups and individuals counseling sessions. Used various clinical techniques, and skills to gathered clients, personal, family, medical, and psychiatric histories.George C. Simmons Consulting Center, Rochester, NY  Full-time- 40 hours per week 2/2003 to 5/2009Chemical Dependency Counselor & Drug Court Case Manager Provided psychosocial evaluations, crisis planning to address individuals with mental health/addictions/ suicidal/ homicidal ideations. Participated in direct/ indirect crisis counseling, developed, taught and evaluated training programs in an outpatient treatment program ( Cognitive behavioral Therapy, Solution- focused counseling). Made sound, well-informed and objective decisions; perceives the impact and implications of decisions; commits to action even in uncertain situations in order to assist customers and meet organizational goals Conducted individual crisis counseling based on the clinical model that adheres to program standards. Collaborated with client, families and providers regarding addiction/mental health/ suicidal ideations histories. Implemented treatment services for writing appropriate admission and discharge planning. Facilitated safety plans, follow up services, higher level of care for crisis prevention/ intervention. Conducted telephone interviews utilizing the Crisis Intervention Models. Main Quest Treatment Center, Rochester, NY  Full-time-40hours per week 2/1997 to 2/2003 Senior Intensive Case ManagerCollaborated with full scope of service providers, as well as Drug Court, Welfare-to-Work, insurances carriers, medical detox, and in-patient crisis services to effectively manage a diverse client base Conducted addictions/ mental health assessments and intakes. Communicated orally and in writing in the chart with other team members and disciplines, clients with mental health/ addiction/ high risky behaviors for suicide and relapse. Monitored client progress and provided timely support and crisis intervention. Trained and Supervised case managers, recreation therapist and student interns. Provided training in-group dynamics, Task-Center Solution and Critical Incident Stress Management- Comprehensive Crisis Intervention. Provided clinical leadership and guidance regarding screening, intake, assessment, treatment plan, clinical reports, progress notes, discharge summaries, client related data. Supervised, assessed and facilitated crisis strategies to meet the need of the supervisee, intern. University of Rochester/Strong Health, Rochester, NY  Full-time-40hours per week 3/1992 to 2/1997 Psychiatric Technician & Crisis Team Case Manager: Strong Behavioral Health Provided direct patient support in the in-patient therapeutic care regimen. Participated with Psychiatrists and Psychiatric Nurses in the full continuum of psychiatric care, including Psychiatric Emergency and Intake, Behavioral Health Inpatient Care, and post-release Outpatient. Behavioral health included individual geriatrics, adolescent, and MICA/co-occurring disorders. Areas of involvement included linkage to services and discharge planning, Candidate's Name , CASAC, page 3Provided advocacy/ linkage/ networking with community service agencies, as well as: SSI, Medicaid, Medicare, affordable housing, and school systems.DePaul Mental Health Services, Rochester, NY  Full-time-40hours per week 6/1988 to 3/1992 Vocational CounselorProvided supervision and support for residents with mental health issues developing independent living skills: Conducted vocational assessment: provided job readiness training, job development, Job coaching, and life skills training, as well as observation and behavior modification initiatives. Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. PER DIEM POSITIONSNorris Clinic, Rochester, NY per diem/on-call; 16 hours per week while attending graduate school  9/2015 to presentAddictions Therapist In an inpatient facility for chemical dependency/mental health, provided assessment, case management, group and crisis counseling for adults with full scope of addictions and mental health issues. Expressed information to individuals or groups effectively, taking into account the audience and nature of the information; listens to others; asked questions and shared information. Hope Haven, Batavia, NY  Per Diem, 16-24 hours per week 10/2015 to 12/2016 Chemical Dependency CounselorEast House, Rochester, NY  Per Diem; 16 hours per week -1991 to 2014 Relief CounselorRotated, as needed, between separate mental health and substance abuse residential facilities: Worked with men and women, 18 to 60+, provided structure, linkage to crisis community- based therapeutic and crisis services. Presented nutritional education and planning. Provided crisis/behavior intervention and implemented behavior modification strategies. Monitored psychotropic medications for safety, accuracy and consistency. PROFESSIONAL INTERNSHIPSLINC Rochester, Rochester, NY  Student Intern-24 hours per week-10/2016 to 7/2017 Social Work & Case Management InternWorked with residents of Federal prison release program to facilitate their re-entry into society: Pro-actively networked to develop crisis community-based support programs and resources to meet specific client needs, to include when possible their families. Provided crisis counseling and facilitated support groups relative to addiction, post-prison traumatic stress, other mental health issues, and employment/job readiness. Provided crisis intervention and support by teaching conflict resolutions skills and suicide prevention classes to clients with mental illness or co-occurring substance abuse disorders

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