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Administrative Assistant Customer Servic...
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Title Administrative Assistant Customer Service
Target Location US-PA-Mechanicsburg
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Candidate's Name
SUMMARYAdministrative Assistantwith over 30 years ofoffice experienceHard working team playerwith various clericaltasks, and offers staffsupport, responsible,productive, professionaland able to workindependent with littleto no supervisionWORK EXPERIENCEResponsible forcompiling variousreportsTwo inventory-based reportsand one daily report ofprocessed information basedon the date for managementto reviewCompiled data from variousdepartments and staff forreports and statisticsDocumented staff hoursand tasks for each dayto be verified dailyGenerated weekly and monthlyreports based on this staffdataTrained staff membersfor back-upresponsibilities oncreating reports andinputting daily dataResponsible for makingtravel plans and roomassignmentsCar rentals, reservations,conference rooms and flightsas neededCreated expense reports fortravel accommodationsWORK EXPERIENCE Communicated with outside vendors for office needs+ Ordered office supplies from specified and approved vendors+ Processed check requests for reimbursing supply vendors when orders were fulfilled Gathered mail from designated areas and delivered to mail room for postage/delivery Checked daily for incoming faxes and distributed them via email to appropriate person Assisted customer service department, with sorting, mailing and distribution of documents Opened, sorted and scanned specific mail for the company Assisted various departments and company secretaries with tasks as needed Processed various documents into image system by reference number Filed paper and electronic documents as neededWORK EXPERIENCERecord staff work quality andproduction statistics monthlyfor appeals managementResponsible for conducting fire drillsafety among staffObserved and reported any unsafeconditions to leadershipVarious projects and assignments as directed bymanagementSKILLS AND STRENGTHSPROFICIENT INMICROSOFT WORD, EXCELAND POWERPOINT,OUTLOOK, USED VISIOPOSITIVE COMMUNICATIONSKILLS WITH OTHERSTAFF AND ENJOYEDWORKING AS PART OF ATEAMABLE TO LEARN QUICKLYAND TAKE DIRECTIONFROM LEADERSHIPWITHOUT PUSHBACKCAPABLE OF ADVOCATINGFOR STAFF NEEDS ANDPERSONAL NEEDS AS ANEMPLOYEEFOUND WAYS TO STAYBUSY AND IMPROVEWORKSPACE RATHER THANBEING IDLEEDUCATIONLower Dauphin High School in Hummelstown,PA, 17036REFERENCES

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