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Initiating contact with internal and external sources including physician office staff, third party payers, and patient care information to assist in account resolution for over 20 years. I am looking to bring my wealth and knowledge of experience to a company or department to be a strong team player and individual contributor with high level of accuracy, professionalism, and commitment to confidentiality. Excellent communication and organization skills. Known for detail-oriented contributions. LocationIndianapolis., INPhonePHONE NUMBER AVAILABLEEmailEMAIL AVAILABLEWebsiteCandidate's Name @hotmail.comExperience2024-PresentRegistration Specialist IU Health Indianapolis., IN Assisted patient flow from point of entry to destination in a timely, accurate, and professional manner. Scheduled appointments, ask patients for appropriate medical information, update when necessary. Called patients to reschedule appointments and directing patients and visitors appropriately. Collected co-pays when necessary. Training2020-2022Emergency follow up Representative Ciproms Medical Billing Indianapolis., IN Tracked and resolved problem accounts as identified by computer system back-end edits. Tracked and assisted in resolving credit balance accounts and completion of end of month reports. Tracked and resolved all delinquent accounts as identified. Identifies and prepares non-collectible. Accounted for transferring to outside collection agency per established protocol when applicable.2017-2020Anesthesia Follow Up Supervisor Ciproms Medical Billing Indianapolis., IN Performed multiple, daily medical billing task for assigned client accounts. Performed appraisal evaluations. Performed and review audits on employees. Distributed mail, schedule team meetings. Trained new employees and refresher training for established ones. 2016-2017Anesthesia Follow Up Representative Ciproms Medical Billing Indianapolis., IN Performed multiple, daily medical billing task for assigned client accounts. Goal oriented. Request patient statements, letters, and insurance claims. Track and resolves problem accounts as identified by computer system back-end edits. Tracked and assisted in resolving credit balance accounts and completion of end of month reports. Tracked and resolved all delinquent accounts as identified. Identifies and prepares non-collectible. Accounted for transferring to outside collection agency per established protocol when applicable.EducationMed Tech Indianapolis., IN03/2008-12/2009 Associates of Business Management and Administration Kaplan University Ft. Lauderdale, FL05/2003-07/2006 Associate of Medical Billing and Coding Key skills and characteristics Problem Solving Medical Billing with strong accounts receivable and account resolution Denials/Appeals Customer Service Strong attention to detail and ability to produce high-quality work |