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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Atlanta, GASUMMARYSeasoned professional with 12 years of experience in remote administrative support, data entry, and customer service. Skilled in virtual communication, cloud-based systems, and CRM software, adept at managing remote operations and data accuracy. Seeking a Remote role to leverage expertise in remote team coordination and process optimization. WORK EXPERIENCEConcierge Moving Atlanta, GA (Remote/Hybrid)Administrative Assistant Jul 2021 - Aug 2024 Provided comprehensive administrative support, ensuring efficient communication through phone, email, and virtual platforms. Conducted thorough data reviews and maintained precise records within cloud-based systems. Managed document preparation remotely, creating and distributing reports, spreadsheets, and presentations to team members. Handled bookkeeping tasks, employing QuickBooks and spreadsheet software for accurate financial reporting.Remx Ft. Pierce, FL (Remote)Data Entry Specialist Oct 2017 - Jun 2021 Maintained databases with high accuracy, ensuring records were consistently up-to-date. Collaborated with cross-departmental teams to verify and input data, enhancing overall data integrity. Generated and distributed reports to aid in management's decision-making, utilizing CRM software for customer information updates.IQOR Fort Lauderdale, FL (Remote)Customer Support Specialist Feb 2014 - Aug 2017 Provided comprehensive customer support through various channels, resolving technical problems and offering product guidance. Assisted in client onboarding and sustained long-term relationships through effective remote communication. Maintained detailed records of customer interactions, adhering to company service protocols and ensuring resolution of inquiries.EDUCATIONLindsey Hopkins TechnicalHigh School DiplomaMiami, FLJul 2013CERTIFICATIONSGoogle Foundations of Digital Marketing and E-Commerce 2024 SKILLSRemote Communication Tools (Zoom, Microsoft Teams, Slack)  Data Management & Reporting  Administrative Support (Remote & Hybrid)  CRM Software & Data Entry  Microsoft Office Suite& Google Workspace  Time Management & Multitasking  QuickBooks & Bookkeeping  Customer Service & Technical Support  Conflict Resolution & Problem Solving  HIPAA Compliance & Professional Ethics  Organization & Detail-Oriented