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Title Customer Service Quality Control
Target Location US-MO-Springfield
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Passionate, dedicated, dependableSpringfield, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEFosters a sense of urgency, identifies and overcomes obstacles, balances the big picture with day-to- day activities/issues, persistent in the pursuit of results. Excellent written and verbal communication skills. Strong organizational skills, interpersonal skills and problem solving skills.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCollectorTSI - Transworld System, Inc - Springfield, MOJune 2020 to April 2023 Collect payments Provide exceptional customer service Master policies and regulations for company Set repayment schedule planLaborerJBS Foods - Beardstown, ILNovember 2017 to April 2020 Production line worker Followed all safety and Ergonomic policies Forklift Quality controlCaregiverCOMFORT KEEPERS - St. Louis, MOMarch 2014 to June 2016 Manage patient schedules and ensure all doctors appointments are kept. Perform light housekeeping duties and meal preparation. Administer medications following doctors instructions. Help patients complete prescribed therapy and exercise routines. Assisted client with daily living activities and personal grooming. Crew MemberWENDYS - St. Louis, MOAugust 2011 to March 2014 Extensive experience in beverage and food service. Exceptional grasp of food sanitation and safety practices. Strong knowledge of menu ingredients and items. High proficiency in proper food handling procedures. Thorough knowledge of standard restaurant equipment. Superior skills in handling stressful situations professionally. CMT/CNAABBEY CARE CENTER - St. Louis, MOFebruary 2007 to June 2011 Assisted 21 dementia patients. Followed care plan, home regulations, and ensured safety practices were consistently implemented. Key contributor in creating and maintaining a clean, safe, and healthy environment. Well versed in good judgment and emotionally mature. Shift LeaderCIRCLE K - St. Louis, MOAugust 2004 to April 2007 Established strong customer service skills through daily, frequent interactions with shoppers. Attained valuable client-provider relationship experience by developing and maintaining relationships with store regulars. Formed a basic understanding of business dialogue through interactions with both management members and vendors. Followed closing and opening procedures.MicrosoftMicrosoft Office, Ruby Cash Register, Customer Service, Documentation, Cash HandlingEducationAssociate's degree in Business ManagementColorado Technical University-Online - Colorado Springs, CO March 2023 to PresentSkills Meal Preparation Alzheimer's Care Vital Signs Caregiving Patient Care Dementia Care Medication Administration Senior Care Home Care Cleaning Experience Laundry Retail sales Communication skills Customer service Stocking Basic math Food Handling Hospice Care Venipuncture Microsoft Word Infection Control Training Social Work English Medical Office Experience Computer SkillsCertifications and LicensesCNACertified Medication TechnicianCPR CertificationFirst Aid CertificationState Tested Nursing AssistantAugust 2016 to January 2024Food Handler CertificationSeptember 2019 to October 2024

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