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CONTACT PROFILEPHONE NUMBER AVAILABLEEMAIL AVAILABLEDedicated and versatile professional with a diverse background spanning hospitality, administration, and childcare. Demonstrated expertise in guest services, inventory management, appointment setting, payroll administration, and childcare. Proven track record of delivering exceptional service and support in fast-paced environments. Seeking to leverage extensive skills and experience in a challenging role.SKILLS EXPERIENCELeadershipCommunicationCustomer ServiceInventory ManagementClient InteractionOrganizationSafety ConsciousnessTime ManagementSelf-Employed Hair (Part-Time)2000-CurrentManaged inventory, ensuring supplies and products for efficient operations.Setting appointments, optimizing scheduling forclient satisfaction.Attention to detail. Precision in haircutting, styling, coloring, and cutting in techniques to achieve their desired result.Staying up to date with current trends and fashions.Understanding my clients needs and providingpersonal recommendations.Flexibility to work with personalities, but also hair types, textures, lengths and adjusting techniquesaccordingly.Product knowledge: Familiarity with a wide range of hair care products for clients hair care needs.Payroll Assistant - Best Bet Poker Room2011-2019Assisted the payroll manager in all aspects of payroll administration, including data entry, time clockmanagement, and scheduling.Played a key role in human resources functions such as onboarding and employee scheduling.Ensured accuracy and efficiency in payrollprocessing.Played a key role in onboarding new employees,conducting orientation settings, and assisting with the completion of payroll documentation.Assisted in the preparation of payroll reports and provided valuable insights to management fordecision making and planning purposes.EDUCATIONSolihull technical college2 years full timeCosmetology course.1985-1987ReferencesAvailable upon requestFull-Time Nanny/Housekeeper Hileman Holdings2019-2022Provided attentive care for children in a safe and stimulating environment.Working closely with parents to coordinateschedules and meet the needs of each child.Managed household tasks, including cleaning, meal preparation, and organization, to support a smooth- running household.Provided attentive and nurturing care for 3 children, ensuring their safety, wellbeing, and developmenton a full-time basis.Accompany the family on numerous vacations outof town to assist with all childcare needs.Assistant Manager Forescore Golf Tavern Hileman Holdings2022-2024Assisted in starting a new restaurant from ground up.Led front-of-house operations, overseeing guestservices to deliver exceptional dining experiences.Conducted interviews and participated in the hiring process to select qualified employees.Managed inventory and ordering to maintainoptimal stock levels and minimize waste Skills.Excellent customer service skills, Strongorganizational and time management abilities.Effective communication and interpersonal skills.Ability to multitask and thrive in fast-pacedenvironments.Oversaw daily restaurant operations, includingstaffing, inventory management, and guess services.Collaborated with the kitchen team to maintainquality standards for food prep, presentation, and hygiene, ensuring adherence to health and safetyregulations.Resolved guest complaints and issues effectively, enhancing customer service, and contributing topositive online reviews and repeat business.Store Clerk The Tea and Spice Exchange2024 CurrentGreeting and assisting customers, providing product recommendations, and ensuring a welcoming storeenvironment.Handles transactions, processed payments andmaintained accurate cash register records.Organized and restocked tea and spice displays,ensuring inventory was consistently available andappealing.Educated customers on various tea blends, spices, and their uses. |