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Administrative Assistant Customer Servic...
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Title Administrative Assistant Customer Service
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional with cross-functional administrative experience. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.High Academic Honors Recognition / Honor Roll.Ultimate Medical Academy  HIPAA Essentials for Healthcare Professionals Certificate.Strong time management skills with ability to establish priorities to meet timelines.Attention to detail needed to maintain high levels of accuracy.Remain flexible and prepared to adapt to various situations.Microsoft Office Applications  Word, Excel, and PowerPoint Type 35 WPM.KEY QUALIFICATIONSMedical Administrative Assistant Medical Terminology Medical Transcription Patient Processing Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information HIPAA ComplianceMedical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing KnowledgeThird Party Billing Medicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPTInsurance Verification Anatomy & PhysiologyEDUCATIONUltimate Medical Academy Associate of Science Degree / Health Sciences  Medical Administrative Assistant, 2024PROFESSIONAL EXPERIENCEMedline Industries  McDonough, GA 11/2023  PresentWarehouse OperatorMove product, pull merchandise, fill daily orders, and control workflow to meet timelines.Stock product to appropriate areas of facility in an accurate and timely manner.Maintain a clean work environment to ensure safety and compliance.Unload, receive, pick, pack, and ship products.Work effectively in a fast-paced, team-oriented environment to meet goals and objectives.Riverdale Town Center  Riverdale, GA 05/2021  11/2023Administrative Assistant / SecretaryHandled inbound and outbound calls, scheduled appointments, accepted and posted payments, and maintained files.Managed general administrative activities to ensure efficient day-to-day operations of the office.Prioritized and managed workloads to meet deadlines and provided professional customer service.Stay at Home Parent  Jonesboro, GA 01/2017  05/2021Ensured household duties were completed in a timely manner and managed household budget.Coordinated medical care, meals, and social activities.Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.Pop Displays  East Point, GA 10/2019  07/2021Shipping ClerkPrepared Bill of Lading (BOL) for shipments and reviewed documentation for outgoing cargo for accuracy.Restocked merchandise, safely operated lift truck, and directed team of where to stock orders.Ensured CFO received BOL monthly and met weekly goals 20k in shipment production.ADDITIONAL EXPERIENCEFacet Medical Technologies  East Point, GA Warehouse Shipping Clerk 04/2017  08/2019

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