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LevellChryslerProduct ManagerPHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLESummarySeasoned Management Consultant with experience in Studio, Entertainment, Fintech, and Telecom domains.Significant knowledge in gathering, documenting, analyzing, and maintaining Business Requirements.Skilled on working in different SDLC methodologies such as Scrum, Waterfall, and Agile, with ability to conduct Joint Application Development (JAD) with various user groups and Subject Matter Experts.Excellent written and interpersonal communication skills as an active, self-motivated, determined team player.Skills TECHNOLOGY APPLICATIONS: Salesforce.com, Lionsden, MIO, Rightsline, Materials Servicing System, Mediamorph, CGI Advantage, Performance BudgetingBUSINESS APPLICATIONS: Microsoft Word, Excel (Pivot tables), PowerPoint, Visio, Project, SharePointREQUIREMENT MANAGEMENT: JIRA, Confluence, Oracle Change Management System, Service Now CMS, CMDBTESTING TOOLS: SQL, InfoBlox, HP QTP, Rational ClearQuest, LoadRunner, STATA, Performance CenterExperience Disney DE&E Content Platforms/ Product Manager April 2024 - August 2024 Los Angeles CAProjects: Disney Music Group, Disney Residuals & Participations Systems DMG - Lead L2 Support Team of 2 Business Analysts in Jira Ticket triage, analysis and resolution of daily production issues for product development group. Compiling and presenting monthly, quarterly, annual metrics to Product Owners.Created new and functional Jira Dashboard Matrix for each team landing and support boards. Draft, steer, and edit documentation on Dnote Confluence boards and pages including user guides, issue resolution guidelines, and practical UI reports for IP configuration and delivery. Developing and maintaining project plans to track team activities, communication and processes for KPI benchmarking and improvements. Disney Residuals & Participations Systems - Guide L2 Support Team of 2 Business Analysts in Jira Ticket triage, analysis and resolution of daily production issues for product development group.Planning and coordinating BA activities to interact with the Product Management and Engineering teams. Designing and executing business processes (simple, repeatable, manageable and actionable). Manage blockers and impediments to completing tasks by identifying problems, understanding work-arounds and how to mitigate failed plans or resolutions. Configuring manageable and actionable tasks from team members and other Product Leads and directors to assist in defining and completing overall and undefined project tasks. Running SQL queries to analyze reports and metrics. Shepherding strategic activities and organizational structure of the business line(s) and relationships between products/applications and BAs daily work. Levell Chrysler (310) 351-1361 EMAIL AVAILABLE Amazon/MGM Studios / Product ManagerNovember 2017 - June, 2023 Los Angeles CAProjects: MGMMaterialsServicingSystem(MSS), Rightsline, Mediamorph MSS - Collaborate with the business team, dev ops, strategy and design team and spearhead the product strategy, roadmap, and feature definition for the Salesforce application. Prioritize Salesforce requirements and regularly maintain and groom the product backlog. Present senior management with product delivery, streaming supply chain and cloud initiatives, risk assessment, and implementation metrics.Work with onsite and offsite stakeholders to understand current business pain points and develop a course of action by collaborating with business analysts to prepare user stories and wireframes for and with developers to implement new functionality.Analyze the legacy MSS system to determine the systemic flow from contract creation, workflow, IP Metadata, MIO, and integration with multiple API systems and develop a plan of functional implementation for the redesigned digital content MSS application and platforms.Mediamorph Application - Executed Integrated Systems Testing of Account processes. Authored and maintained business process documents, detailing changes to existing processes due to the application upgrades. Rightsline - Act as a Product owner, work with end user representatives to develop functional requirements, wireframes, and storyboards. Responsible for providing functional requirements to vendors and analyzing interfaces. Also responsible for managing the data configuration and data migration stream. CGI / Sr. Business AnalystAugust 2016 - November 2017, Los Angeles CAProjects: Performance Budgeting, ERP Implementation Managerial Skills: SME Budget ERP system implementation for Los Angeles County Office of Education.Research Skills: Handling the budget ERP project by; driving the project schedule to achieve predetermined milestones on time and under budget, performing business process and sub-process discussion to discover and link methodology to practice, and developing prototype scripts to formulate a comprehensive fit gap analysis to resolve issues in automation and workflow.
Education Georgetown University / Master of Science in Technology Management 2013 / Washington DCConcentration in System Requirements Analysis & Project Management University of Nevada Las Vegas / Bachelor of Science in Business Administration2011, Las Vegas NevadaDual Bachelors with Concentration in Entrepreneurship, Finance, & Marketing
Levell Chrysler PHONE NUMBER AVAILABLE EMAIL AVAILABLE Testing ExperienceEfficient in preparing Test plans, Test scripts, and Test cases followed by their execution in Product Launch.Quantitative analytic and manual testing expertise in executing data driven testing to drive actionable results and back end testing using Report Builder and SQL queries to gain business insights. Extensive experience in executing Automated tests using LoadRunner 9.1, Git, and Performance Center.Experience in design and review of UAT user sessions for Salesforce applications and new enhancements and requirements as well as crafting performance testing procedures, negotiation, and revising/analyzing business metrics and test cases using fintech industry application tools.Product skill leader with adaptability across multiple technologies with skills in working with people from different backgrounds. Flexible team player who thrives in environments requiring ability to effectively prioritize projects.