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Candidate Information
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Title Customer Service Representative
Target Location US-NY-Rochester
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Buffalo, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly determined, motivated, team work oriented perfectionist. The mission is to contribute to my company by performing all tasks with efficiency proficiency and exceeding beyond all expectations.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePatient Care AssistantKaleida Health - Buffalo, NYApril 2023 to PresentProviding daily care and demonstrating ADLs and also drawing blood and blood cultures in a fast paced hospital environmentScreening TechnicianCSL Behring - Cheektowaga, NYJuly 2022 to April 2023To perform the duties of greeting donors at the door creating profiles and providing health screening to determine eligibility to donate plasmaCSR - Customer Service RepresentativeAnywhereWorks - Atlanta, GAFebruary 2022 to July 2022Taking calls for a answering service and data entry Customer Service RepresentativeThe Echelon Group - Woodstock, GADecember 2021 to February 2022Taking Mortgage loan care payment callsSales AssociateALDI - Buffalo, NYDecember 2017 to February 2019Performing tasks for the store as a associateCustomer Service AgentInstalls Inc - Geek Squad/Installs Inc. - Buffalo, NY October 2016 to November 2017 To de-escalate steady incoming calls from customers, technicians and field supervisors in a fast paced, quality focused, results driven environment. Schedule appointments for installation of home entertainment systems and home PC.CNA - Certified Nursing AssistantWESTMINSTER COMMONS - Atlanta, GAFebruary 2014 to August 2016Giving daily care to patients in a long term care facility practicing ADLs EducationHigh school diplomaHillgrove High School - Powder Springs, GA, USAugust 2007 to May 2011Skills Customer service experience Nursing Acute care Home care Computer skills Microsoft Office Caregiving Vital signs Hospital experience Medical office experience Patient Care Laundry Senior Care Meal Preparation Typing Transcription Customer support Communication skills Telemarketing Customer service Call center Medical Terminology Clerical Experience Computer literacy Financial planning Windows Time managementCertifications and LicensesCNAState Tested Nursing AssistantCPR Certification

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