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Click here or scroll down to respond to this candidateLChinaCapriceLemonsPHONE NUMBER AVAILABLEChinaLemonsStreet Address @gmail.ComChicago, IL 60624SUMMARYKnowledgeable medical services professional with natural leadership talent and progressive healthcare career. Achieve financial, operational and care delivery goals with effective oversight of teams and resources. Tech-savvy and proactive with good sense of business operations and patient care needs. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Willing to take on any task to support team and help business succeed. Offers strong [Skill] and [Skill] abilities. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. SKILLSVolunteer RecruitmentInterpersonal CommunicationStaff SupervisionConflict ResolutionBudget ManagementActivity PlanningTime ManagementCPR CertificationProblem SolvingMusic AppreciationEvent CoordinationSenior Care ExpertiseCustomer ServiceTeam LeadershipFirst Aid CertificationNetworking AbilitiesMemory Care TechniquesStress ManagementOutdoor EducationEXPERIENCELife Enrichment ManagerPalos Park, IllinoisSunrise Senior Living/ Dec 2022 to CurrentCreated marketing materials including newsletters or flyers promoting upcoming activities or events within communityCoordinated events, outings, and entertainment for residents to promote socialization and well-beingManaged inventory of supplies needed for recreational equipment or arts/crafts projects required during activity sessionsDeveloped and implemented engaging activity programs for residents at senior living communitiesCollaborated with staff members to ensure seamless execution of activities and events Maintained accurate records of resident participation in various activities Built relationships with family members and caregivers to encourage involvement in resident activitiesTrained volunteers and staff on best practices in life enrichment programming Utilized community resources to enhance programming opportunities for residents Protected patient data with secure records management system Coordinated effective interdepartmental collaboration through open communication between medical staffImproved care delivery by monitoring performance and optimizing strategies Met coverage demands by establishing work schedules and assigning specific jobs. PhlebotomistChicago, IllinoisChildren Luries Hospital/ Sep 2020 to Dec 2022Helped clinical staff with urgent diagnostic needs, prioritizing STAT tests Greeted patients and escorted from waiting area to draw station Applied pressure at site, stopping bleeding before bandaging Prepared blood draw and collection instruments and equipment in sterile environment Monitored patient for adverse reaction and used appropriate intervention Gathered blood samples from patients for tests and transfusions Collected, stored and prepared blood samples for laboratory testing per written specifications and established protocolsVerified patient information and labeled samples correctly to ensure accurate results Worked closely with other healthcare professionals to provide high-quality patient care.Custodial ManagerChampaign, ILChampaign Public Schools/ Jun 2016 to Sep 2020Managed custodial staff, ensuring that all tasks were completed in a timely and efficient manner.Provided direction and guidance to custodial staff on daily assignments and special projects.Conducted regular inspections of the premises to ensure cleanliness standards were being met.Developed effective cleaning schedules for each area of the facility, ensuring proper coverage at all times.Created training materials and conducted orientation sessions for new custodial staff members.Ensured compliance with safety regulations and implemented corrective measures when necessary.Ordered supplies for the custodial department as needed, staying within budget constraints.Maintained records of attendance, performance reviews, payroll information and other relevant data related to the custodial staff.Supervised ongoing janitorial activities such as floor care, carpet cleaning, window washing and trash removal services.Assisted in resolving customer complaints regarding custodial services in a professional manner.Trained staff on how to use appropriate equipment safely and effectively while following established procedures.Responded to emergency calls from customers concerning any issues related to cleanliness or maintenance needs of the facility.Coordinated with outside contractors when specialized cleaning services were required.Performed preventative maintenance checks on equipment used by the custodial team to ensure optimal performance levels.Monitored inventory levels of supplies and ordered additional items when necessary. Evaluated current processes for efficiency improvements within the custodial department.Analyzed operational costs associated with labor, supplies and other expenses incurred by the department.Worked closely with management teams from other departments to coordinate efforts between departments where applicable.Implemented new technologies or products into existing processes for improved efficiency or cost savings.Adhered to company policies regarding personnel matters including hiring, discipline, evaluations.Participated in meetings with senior leadership providing updates on progress made within the custodial department.Supervised and supported housekeeping personnel to maximize quality of service and performance.Practiced safe work habits and wore protective safety equipment. Verified each completed room against standard plans to maintain consistency. Created schedules, shift reports and other business documentation to coordinate housekeeping needs.Inventoried incoming supplies and placed items in stock for use by personnel. Collaborated with front desk to respond promptly to guest requests and promote positive experience.Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.Stocked room attendant carts with supplies to keep carts organized and clean. Reviewed employee performance and devised improvement plan to achieve goals. Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.Prepared work schedules for associates to promote proper staffing levels. Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.CashierForest Park, IllinoisWalmart/ May 2014 to Jun 2016Engaged customers in pleasant conversation while completing cash register transactionsKept clean, organized and well-stocked checkout areas Gave customers full attention and attended to their needs Balanced cash drawer at beginning and end of each shift Worked with supervisory team to meet customer needs Offered customers information about upcoming promotions and available items Promoted loyalty programs and store cardsProvided information to customers on products or services Approached and solved problems with initiative and sound judgment Informed customers of promotions and special offers to increase sales Addressed customer questions and complaints with professionalism. EDUCATION AND TRAININGCommunity Christian Academy Jun 2013Chicago, IL |
