Candidate Information Name Available: Register for Free Title Customer Service Account Executive Target Location US-IL-Chicago Heights Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Sauk Village, ILPHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEComcast, Remote  Customer Account ExecutiveJune 1997- Dec 2023Addressed and resolved customer billing, complaints empathetically and professionally.Mastery of customer service management systems and databases.Help find solutions to improve processes and procedures.Peer coach and occasionally P.O.CEffectively helped customers with decision making when placing orders.Help train new hires.Excellent problem-solving skills, as well as strong communication skills.Increased company revenue with successful sales of internet & mobile devices.Ring Response LTD, Skokie, IL  Telephone Sale ExecutiveMarch 1989-May 1997Answered calls.Assisted all customers' needs.Processed orders via phone.Entered customers' information into the database daily.Filing and bookkeeping.EDUCATIONCalumet High School, Chicago IL  High School Diploma- June 1988.Richard J. Daley College, Chicago IL  Associates Of Arts- May 2000PROJECTS-Project Name
Peer coachingMentoringTraining new hiresSKILLSAdherence to high customer service standards.Ability to work in a fast paced work environment.Excellent time management skills.Ability to resolve high volume escalation.Knowledge of Excel and Microsoft Word.AWARDSSeveral certificates of Excellent for Outstanding Performance and legendary Customer Service.100% Quality CallsCertificate of Achievements for satisfying the C.A.E Advancement program. requirements.Top Performer for billing and repair.Golden Ticket for excelling quota.LANGUAGESEnglish