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Title Customer Service Assistant Manager
Target Location US-FL-Lake Alfred
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Diligent member, that provides and promotes authentic hospitality and customer service to enhance the customers experience.WORK EXPERIENCE:Involvement in chair side dental assisting, break down/set-up of room, setting up trays, dental radiography, X-rays, record keeping and sterilization.Smoothie King, Plantation, FLManager, (Full-time, 40Hrs weekly, May 2021 to August 2024)As a Smoothie King Manager, I am responsible for providing high quality service, ensure proper protocols are being taken, oversees daily operations, and manage budgets.Open and close store in accordance to Smoothie Kings standardsPrepare and serve the highest quality beverage/food product to our guestsKnowledgeable on all of Smoothie Kings products and ingredientsComplete daily restock of suppliesMaintain cleanliness of tables, chairs and service station at all timesDo inventory and unload truckBank deposits/Cash handlingInterview/Hire ApplicantsCreate employee schedulesTrain employeesSupervise employees to make sure proper guidelines are being followedRandstad (WFH)Customer Service Representative (Full-time, 40 hours weekly)Deliver outstanding customer service to clientsHelp and enroll in health benefitsAssist with inquiries/requests they may haveResolve issuesShake Shack, Sunrise, FLAssistant manager, (30Hrs weekly, December 2020 to 2021)As a Shake Shack Assistant manager, manage kitchen to ensure a positive guest experience, supervise team members and is responsible for all administrative and leadership functions to ensure a smooth operation.Food preparation of menu items for customersAssist store manager with inventory and supply re-orderRestock of supplies in work stationsEnsure company policies are being followedMaintain food safety protocols and proper storageAddressing guest complaints/ customer satisfactionMonitor employee performanceEDUCATION:Plantation High School Graduated Candidate, June 2022AAA School of Dental Assisting Graduated candidate, September 2022

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