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Software Engineer Resume Rochester, NY
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Title Software Engineer
Target Location US-NY-Rochester
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Street Address  Belmeade RoadRochester, NY Street Address
EMAIL AVAILABLE, PHONE NUMBER AVAILABLE cSKILLS Experience bringing people together to accomplish common goals, coordinating/troubleshooting problems.Experience with Systems Eng. and CMM process. (10 yr.)Knowledge of Power Bi, Crystal Reports, DAX, Data Visualization, Java.Problem diagnosis and solving experience, and version control (15 yr.). Development processes, system lifecycles. Analysis of existing code and business process (16 yrs.).Experience in engineering design, and electro-mechanical technology; written, technical communication, verbal and interpersonal skills. Developing, building and deploying IT systems/platforms.Design for Lean Six Sigma Green Belt obtained 2007. Broad, deep tech. knowledge, and organizations.Gathered requirements of business users and subject matter experts. Review/create requirements/design.Recognized people for hard work. Developed relationship of trust within group and across company.Report and design specification writing. Monitoring of estimated project time for budgeting.Knowledge of Project Management principles, practices, techniques, and tools and time/risk management.In-depth understanding of Agile SDLC/methodologies, product life-cycle, and up-to-date on industry standards and best practices. At Excellus, Harris, and Xerox utilized methodologies during sprints, on two week iterations, including epics, stories, and separate tasks for projects, which sometimes carried into the next sprint. Some projects were separated into phases.Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).Use of defect tracking tools such as ALM, Xerox-written WorkTracking, Jira, etc.Understanding business and relation to work.EXPERIENCE SOFTWARE ENGINEER, KODAK ALARIS Rochester, NYOct. 2021-Present Software Development (1.5 yr)Key point for communication with Oki for software engineering and met with and emailed Japanese associates to effectively get answers to questions or clarification for SDK. Weekly team calls with Japan.Responsible for C++ development and testing features I implemented for complex HOP projects, including verifying and using SDK from associate printer companies to access printer status info, pages printed, and firmware version to integrate with our error handling, and job completion. Found optimal data structure for map of statuses and messages and used this data structure with both Oki C844 (new printer and SDK) and sg500 (just SDK) projects.C++ development for HOP project to ensure correct ink levels were displayed/calculated.C# .net development for build verification program, which uses xml configuration data.Train/mentor and interview/chose replacement for Triage/Data Support role. Outlined project steps for inexperienced engineer and assisted in design and debug of project. Gave examples of documented projects to replacement that were similar, and helped with first few times they worked on first projects. Coached on how to write/debug scripts, data strctures, and regular expressions.Software Triage and Data Support (1.5 yr)Responsible for data triage through blob scans, SQL queries, and writing simple and complex shell commands, some including PowerShell to obtain information. Data Wrangler for team.Helped team with more complicated data processes such as End To End analysis, manifest info, local machine queries, log parsing, or Windows shell commands. Obtained info for cross-company projects from engineers who implemented/worked on those areas.Completed Crossed Cable Investigation which involved several database queries brought together, a blob scan, obtaining valid port data, and excel analysis to determine possible devices to investigate for crossed cable issue, with existing issues they were having.Wrote End To End PowerShell script to parse error data from device code, match information up with queried SQL data, as well as info obtained from Access/mdb, and wrote to spreadsheets for various models including help screens and images. Included file reading, regular expressions, queries, and data structures, as well as ClearCase version control.SharePoint/PowerApps/Power Automate project for Regulatory Document Library and List to help the team move to a newer version of SharePoint, with upgrades to their GUI, cascading menus, document categories, and the ability to open documents and view them from the main List in SharePoint 365.Communicated effectively with other team members to find out where to obtain information needed.EXPERIENCE SOFTWARE ENGINEER, EXCELLUS BLUE CROSS BLUE SHIELD Rochester, NYDec. 2019-Aug. 2021 Software and Data DevelopmentProgramming C# and SQL custom code to support CareAdvance member authorization package.Custom report creation and scheduling. Software design specification writing including diagrams and review leading.Troubleshooting user and requested issues. Analyze problems, estimate and solve problems, including determining impact.Help new employees learn process.Translated business requirements into technical design/requirements/wiki.Create wiki on design, background, diagrams, data, analysis, mapping, and scheduling of projects.Implement code, SQL, and stored procedures to support regulatory requirements such as request type, and the reporting team in their reports in support of regulating agencies and policies.Coordinated with co-workers to find out how often reports needed running, what info was needed and what format to meet needs, and to determine how long logs needed to be retained, or where error logging should go to meet policies and needs.Coordinated with architect, other teams, and business to verify requirements and if solution met business needs. Make recommendations to the business based on past discussions and IT knowledge.Interpreted requirement documents provided from business to meet agency needs. Jumped in to make requirement document change when needed and reviewed with business/stakeholder for approval and buy-in.Demonstration of added feature with test team and explanation of how test is different. Unit test to demonstrate features to self before promoted code through suite of servers (DEV/SYS/USR/TRN/PRD).Worked with both domestic and international team.SR. PROGRAMMER/ANALYST, UNIVERSITY OF ROCHESTER Rochester, NYOct. 2018-Dec. 2019 IT for credentialing and enrollment of medical providers for MSOW/Medical Staff Services.SQL queries against MSOW data, creation of Crystal Reports for reporting and schedule, and running reports/emails in Windows Task scheduler, some SSIS. Scheduling jobs in Central Mgmt. Console.PowerShell scripts to do SQL queries and file copying to backup critical data across network. Begin maintenance of c#/JS/MVC web site.IT ENGINEER III, WINDSTREAM COMMUNICATIONS Rochester, NYSept. 2017-Oct. 2018 Software Development and CoordinationResponsible for IT support for Nokia Network Analyzer, including specifying server requirements for internal team acquisition, obtaining network size/bonded customers to ensure correct server specs, and coordinating lab access. Developed PHP scripts to query mySQL and Oracle databases and copy files generated with network data between servers. Interacted with DSLAM hardware in field, coordinated with contractor for their needs, planned automated data file generation to be run via scripts/cron to get data.Documented software design and layout, and conveyed information to the team.SOFTWARE ENGINEER, HARRIS CORPORATION Rochester, NYAug. 2016-Jun. 2017 Software DevelopmentResponsible for C++ and Python software analysis, design, and development, for large Geospatial product in multi-platform environment using continuous integration/perforce and JSON. (Windows, Linux, Mac).Product demo for software features released during organization meetings.SOFTWARE ENGINEER AND TASK MANAGER, XEROX CORPORATION Webster, NYJun. 2001-Aug. 2016 Management, Integration, and InnovationTask management for printer driver, including work assignment, overview of escalations/triage, schedule monitoring and sharing with team, going over tasks with team using Kanban tool during Scrum Meetings and add tasks to tool, attend manager mtgs., guidance, and document sys. knowledge. Ownership of team software development lifecycle. Worked with both domestic and international team. (2 yrs.)Managed technical Software Integration of multiple, parallel baselines, in a product development environment. Responsible for problem debug, merging content between parallel releases, and ensuring proper level problems were merged as per the program schedule. Coordinated people to look at problems, and met release deadlines. Investigated stacker NVM map problem with the team, and determined source and solution of the problem. (2 yrs.)Gathered requirements for supplies team automation tool, wrote requirements, gained approval from stakeholders and users, and began software implementation.Developed Perl Scripts in order to facilitate the Integration Process and pattern matching.Led IP group to brainstorm, choose best ideas for patents, and submit ideas to review committee. Three patents have completed the patent process, and six ideas are currently under review at the US Patent Office or are being prepared to be sent to USPO. (Patent group leadership 7 yrs.)Software DevelopmentResponsible for software analysis, design, development, implementation/software coding, and writing test plans, unit testing, and debug of technical issues related to sub-systems for highly complex realtime embedded iGen Family of print engines which use embedded processors, C++, Perl, and XML. Software Development for printer subsystem/device includes estimates, design plan, debug, document reviews, pairwise integration lead, and release to integration baseline using engineering standards, principles, theories, concepts and techniques. Support included both existing products and also new products under development. Subject Matter Expert for Fuser, Decurler, and Install. Use of Eclipse and other IDEs.C++ development including software for 5 different machine subsystem areas. Delivered 74 features per planned schedule over 10 years.C# and PHP development for applications of Supplies. PowerShell scripts/SQL for SQL server; helped with design and move to new server. (2 years) C++ design and development for printer drivers. (2 years)EDUCATION SOUTHERN METHODIST UNIVERSITY Dallas, TXM.S., Software Engineering, GPA 3.6RECOGNITION Employee of the Month or Award for:Delivering integration releases as well as planned features and problem fixes on timeConcept inception through deployment of host-based NVM map generationActive role in Bypass Mode/IOP Registration featureCompletion of fuser fault feature on time, and with high qualityPATENTS Completed Patent ProcessApparatus and Method for Controlling Feed Commitments Based on Feedable CapacityMethod of Controlling Environment Within Media Feed Stack

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