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| | Click here or scroll down to respond to this candidateCandidate's Name
Raleigh NC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryMotivated and detail-oriented professional with experience in customer service, retail, and inventory management. Seeking a position where I can utilize my organizational skills, ability to meet deadlines, and thrive in fast-paced environments. Professional ExperienceGoHealth RemotePatient Care Coordinator2020 2023 Assisted patients with enrollment in healthcare plans, explaining benefits and services. Managed a high volume of inbound calls, providing compassionate service while maintaining accuracy and compliance. Collaborated with cross-functional teams to ensure smooth processing of patient information and claims.Anderson Merchandisers Wilson NCRetail Merchandiser2018 2019 Organized product displays in retail stores, ensuring that products were adequately stocked and attractively presented. Performed inventory audits and worked closely with store managers to ensure accurate stock levels. Managed daily and weekly merchandising tasks, meeting deadlines and adhering to brand guidelines.Target Rocky Mount NCSales Associate & Beauty Advisor2015 2018 Provided customer service in the beauty department, advising customers on product choices and recommendations. Handled stock replenishment, maintained product organization, and ensured cleanliness of the sales floor. Assisted with seasonal merchandising, special sales promotions, and provided backup at registers during busy periods.Alorica Rocky Mount NCSubject Matter Expert (SME)2013 2015 Provided expert knowledge and support to team members handling complex customer inquiries. Assisted in training and onboarding of new agents, ensuring they had the skills and information needed to succeed. Met and exceeded key performance indicators, including first-call resolution and customer satisfaction.Skills Inventory management and product handling Strong communication and customer service skills Problem-solving and attention to detail Ability to work in fast-paced, physically demanding environments Time management and organization Product knowledge Sales and UpsellingEducationNorthern Nash High School Rocky Mount NCHigh School Diploma 2012AvailabilityAvailable for 2nd shift, 3rd shift, weekends, and holidays as needed. |