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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Buford, GA Street Address WWW: Bold ProleDetail-oriented professional with over 5 years of experience in guest services and oce administration. Excels in customer relations, problem-solving, and maintaining ecient, organized work environments. Known for a welcoming demeanor and dedication to enhancing guest satisfaction and operational eciency. Project ManagementCustomer RelationsConict ResolutionTime ManagementCommunication SkillsTeam LeadershipAccounting managementHilton Garden Inn Hotel Atlanta, GAFront Desk Receptionist11/2021 - 08/2024Greeted customers warmly and made them feel welcome. Performed data entry into computer systems to maintain accurate records of customer information.Maintained an organized reception area and ensured that all guests were attended to promptly.Provided administrative support such as ling documents, photocopying and scanning materials.Assisted with preparing reports, presentations and other documents as requested by management sta.Power Investments Atlanta, GAAdministrative Supervisor07/2016 - 10/2021Created reports for senior management regarding departmental performance, budgeting, and stang.Soley managed projects for the company by obtaining Excel spreadsheets for supply and demand on monthly sales.Provided guidance to sta members in the areas of customer service, data entry, ling systems, oce equipment maintenance, and safety protocols. Eastern Guilford High School Gibsonville, NCHigh School Diploma06/2015University At Pembroke of North Carolina Pembroke, NC Some College (No Degree) in Business ManagementFirst Aid, CPR, and AED Certication - American Red Cross or American Heart Association. SummarySkillsExperienceEducation and TrainingCerticationsBoys and Girls Club RepDekalb CasaActivities and Honors |