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EMAIL AVAILABLEStreet Address >PHONE NUMBER AVAILABLEADMINISTRATIVE COORDINATION/OFFICE MANAGEMENT/NURSINGDEDICATED TO THE COORDINATION AND DELIVERY OF ADMINISTRATIVE ACTIVITIES CREATING A POSITIVE COMPANY REPUTATION FOR A DIVERSE CUSTOMER BASECORE QUALIFICATIONSRegistered Medical AssistantAdministration & ManagementDetailed-oriented and motivated workerRecruitment & Labor RelationsProblem Solving/Decisive Decision MakingBilingual & Bi-literatePassionate about delivery of compassionate of patient careFacilitation & TrainingMedical Assessment & EvaluationPROFESSIONAL PROFILECaring, compassionate Registered Medical Assistant with 7 years experience in private practiceSuccessful office management and customer service experienceSuccessful communication of company information and polices resulting in increased understanding and genuine rapport with patient and coworkersPerform data entry and record management using Athena, Allscripts, NextgenAdhere to HIPPA and OSHA guidelines.Direct activities in sales training, recruitment and interviewing of applicantsExercise strong leadership and supervisory skills through work task coordinationPROFESSIONAL EXPERIENCE2021-present 360 Care Louisville, KY Registered Medical Assistant (RMA)2018- 2020 Harris Clinic Morristown, TNRegistered Medical Assistant (RMA)2013- 2018 Fountain City Family Physicians Knoxville, TNRegistered Medical Assistant (RMA)Adjust well to diversity using awareness of individual differences in ability, personality and interest of the public to ensure image of medical services and personnelUse EMR/EHR system to pull and prepare patients recordsEscort patient to exam room and prepare patient for examination and procedures according to physician preferencesPerform appropriate procedures EKGs, phlebotomy, injections, conduct patient education, administer medication, referrals, and pre-certsPhone nursing triage call with high level of professionalism and prompt in a calm expedient mannerEnter vital signs such as pulse, temperature, weight, and respiration results on patient chartsProvide youths wellness checks covering basic overview of condition and potential health related problemsInterview patient either in English or Spanish to communicate more effectively to obtain medical information or explain treatment, procedures, medications, and physicians instructionsAuthorize drug refills and provided prescription to pharmacies as directed by the attending physicianEDUCATION/TRAINING2010 2012 National College Knoxville, TNAssociate of Science (AS) Registered Medical Assistant2009 - 2010 Tennessee Community College Knoxville, TNPhlebotomist |