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Title Administrative Assistant Customer Service
Target Location US-AL-Florence
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  S. Fulton StreetFlorence, AL Street Address
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESummary of Qualifications:Administrative AssistantCustomer ServiceFirst Contact SupportPhone EtiquetteCall ScreeningCall RoutingRecord Keeping / DocumentationFiling / Editing / Transcribing / CopyingInventory MaintenanceOffice Supplies ManagementMail Handling / Mail SortingAppointments SchedulingCalendar ManagementVendor RelationsComputer Software:Microsoft Office / Excel /Word/ PowerPoint / Outlook / QuickBooks / CRMs / InternetWork Experiences:Administrative Assistant:Express Professionals  Huntsville, AL (September 2022  September 2023)Applewhite Movers  Huntsville, AL (July 2018  August 2022)Greeted customers and visitors as they arrived at the reception and provided them with the required information.Responded to queries and requests for information over the phone by following established protocols.Transferred phone calls to intended recipients and relayed messages in an accurate and timely fashion.Created and maintained records of staff members, visitors, and clients and ensured they were updated.Oversaw inventory systems and maintained liaison with suppliers to ensure timely delivery of low-stock items.Scheduled appointments and followed up on them to avoid empty slots.Provided support to the accounting department by providing them with employee timesheets and other bookkeeping information.Distributed incoming mail and faxes and ensured that outgoing mail was handed relayed to the courier.Executive Assistant  Oakwood University  Huntsville, AL (August 2016 - July 2018)Reviewed records to ensure accuracy and filed them according to provided instructions.Produced information by performing duties such as transcribing, editing, and copying.Maintained executives calendars by creating appointments and following up on appointments and meetings.Acted as a point of contact for information and queries.Screened telephone calls to ensure that the right calls reached executives.Created correspondence such as memos, and letters.Took and recorded minutes of meetings and organized office filing systems.Education:Oakwood University  Huntsville, ALBachelor of Science Degree: PsychologyIndependence High School  San Jose, CAHigh School Graduate / Diploma~ References available upon request ~

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