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Click here or scroll down to respond to this candidate KOSIMBOM ELVUCHIO
, TEL: PHONE NUMBER AVAILABLE, EMAIL AVAILABLE
PROFILE
A Cloud Engineer, Dynamic and detail-oriented Product Support Specialist, proven experience in designing, deploying, and
maintaining public and hybrid cloud infrastructures, best practices, cost optimization, security, performance, and operational
excellence. Versatile, skilled in collaborating with cross-functional teams to drive product improvements and deliver strategic
insights to customer. Team player, and a strategic thinker with excellent time and prioritization management skills. Quick learner
with a can-do attitude, and passionate about cloud IT innovation, and process improvement. Open to applicable opportunities
where I can leverage my skill set in a team that believes in achieving excellence and in winning as a team. in customer success and
product management to deliver innovative solutions in a forward-thinking company.
ACTIVE CERTIFICATIONS
AZ 104 Microsoft Certified: Azure administrator associate
CompTIA S+
AZ 900 Microsoft Certified: Azure Fundamentals
SC 900 Microsoft Certification, Security, Compliance Fundamentals and Identity
CompTIA A+
EXPERIENCE
CLOUD ENGINEER
LION SHARE DIGITAL NOV 2022-PRESENT
Recently received recognition for having coordinated the planning, migration, and maintenance of an in-house file
storage cloud infrastructure to replace on-premises file servers with a highly scalable Azure Files PaaS solution which
saved my company over $360k on licensing, backup, co-sourcing, and compliance costs.
Built and continuously refined a detailed knowledge base, compiling FAQs and troubleshooting guides, which
reduced repeat inquiries by 40% through targeted documentation.
Worked with IAC by either using Terraform files or ARM Templates for automation and deployment ensuring that
there is less manual work, consistency, reliability and efficiency. Integrating terraforms with CI/CD pipelines with the
use of Azure Command Line Interface (CLI).
Used Azure pipelines to create and manage CI/CD pipelines for various applications, different test such as unit test,
integration testing and end to end testing, using GitHub as my go to version for security code management
Review Cloud configuration for any advanced services such as SSO, PIM and MFA while configuring changes to
support overall IAM implementation strategy with the use of Azure Active Directory (ENTRA ID)
Configure and manage computing, networking, security, storage within Azure cloud environment including VMs,
VMSS, virtual networks, Network Security Groups, Azure firewalls, etc.
Ensure IT solutions meet requirements for security, availability, capacity, resiliency, and performance in a way that is
efficient and supportable, reducing overall support costs.
Collaborate with cloud architects to implement cloud policies, manage technology requests, and maintain service
performance and availability for critical line of business applications.
Collaborate with the storage and backup team to plan, implement, and manage business continuity and Disaster
Recovery solutions for enterprise applications and infrastructure, including Azure backup, backup policies, availability
sets and load balancing.
Set up automated monitoring of performance, resource utilization and other events such as failure of service, degraded
service, availability of the network, storage, database systems, operating Systems, and applications.
Plan, present, implement, and validate system upgrade, and service optimization changes adhering to change control
and secure standard policies and procedures.
Periodically review and implement native security services, their use and configuration best practices to determine
compliance and security services requirements, making use of Microsoft Defender for cloud Azure Policy.
Monitored and proactively tracked Azure subscription usage to help predict and control cost using Azure advisor, and
Azure monitor, log analytics
Troubleshoot and resolved escalated Azure environment performance issues, connectivity issues, security issues,
pipeline and automation issues to ensure continuous integration and continuous deployment
CLOUD, IT SUPPORT MANAGEMENT
BBEZITECH, OH, JULY 2020 SEPT 2022
Managed Identity and Access using Azure Active Directory and Azure RBAC to govern access to Azure applications,
resources, and services.
Delivered expert-level support to 1,000+ customers by analyzing root causes and using diagnostic tools, resolving
95% of issues within SLA timeframes, which contributed to a 20% increase in customer satisfaction.
Created and managed users in Azure active directory, including assigning licenses, groups and configuring dynamic
user group queries.
Implemented Microsoft 365 suite to enhance organizational efficiency and communication.
Managed Azure AD security groups and set up MFA and SSO including SAML integration for authentication to
applications.
Partnered with the engineering team to diagnose and troubleshoot complex technical issues, generating detailed
bug reports that accelerated issue resolution by 30%.
Assisted with key process improvement projects as they related to the client/server and core infrastructure services
environment.
Deployed Azure virtual machines (VMs) and Cloud services into secure Virtual networks and subnets as needed to
fulfil new service requests.
Assisted with planning and implementation of service optimization changes while adhering to change control and
secure standard policies and procedures.
Participated in On-Call rotation to provide 24/7 critical systems production support.
Reviewed cloud tool sets regularly for efficiency, reliability, cost, performance, and security.
Occasionally researched and provided feedback on new technologies to the team to meet project objectives.
Resolved daily customer issues by establishing workarounds and solutions to create defect fixes.
EDUCATION
UNIVERSITY OF BUEA
Bachelor s degree in mass communication 2021
PURDUE CLOBAL
Master s degree in Cloud computing and Solution, IN PROGRESS .
ADDITIONAL SKILLS
Azure Advisor, Azure cost manager, Azure Active Directory (Entra ID)
Application insights, Identity and Access management (IAM)
ExpressRoute, Scalability and capacity planning, Azure Networking and network, Azure Load Balancers, Azure
Firewall and Application Gateway
PaaS, IaaS, SaaS technologies, Hybrid infrastructure support
Azure Backup and Disaster Recovery, Azure site recovery, Microsoft defender for cloud, Data Protection
Azure Monitor, Log Analytics, Splunk
Azure DevOps: CICD pipelines Workspace, Terraform, ARM Templates, GitHub
Cloud migration strategies
Azure policies and best practice, technical leadership
Scripting, PowerShell automation
Containers, Kubernetes, AKS, Docker
Datta analysis, Excel, Google Analytics, SQL
Support tools, Zendesk, Salesforce, JIRA, Freshdesk, Intercom
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