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Cary, NC Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Authorized to work in the US for any employer
WORK EXPERIENCE
District Manager/Operations
Ruth Chris - Cary, NC
January 2015 to Present
Liaising with superior to make decisions for operational activities and set strategic goals.
Planning and monitoring the day-to-day running of business to ensure smooth progress
Supervising staff from different departments and provide constructive feedback.
Managing the productions schedule, working with vendors, and implementing new company policies.
Help to ensure that the quality of products is consistent.
Help the growth and profitability of a company or organization.
Expense control, staff management, goods production and department supervision.
Managing activities that are part of the production of goods and services.
Managing both the operations process, embracing design, planning, control, performance
improvement, and operations strategy.
Oversee manufacturing, purchasing and sales departments
Identifying and targeting areas in which a business can improve operation
Monitoring revenue margins
Overseeing employee productivity
Researching and implementing new directives for business growth and prosperity
Developing and implementing guidelines for employee evaluations, recruitment and promotion
Analyze data to look at trends and find problems.
Ensure that company policies are followed.
Optimize business workflows.
Create new company policies and processes.
Create a sustainable supply chain.
Reduce costs in manufacturing.
Monitor employee production and satisfaction
Set team and individual goals
Marketing
E - Commerce
Executive Chef/Operations GM
THE UMSTEAD SPA & HOTEL
2010 to 2015
Run day to day operations overseeing 25 Million in F & B revenue 72 Million yearly for the entire operation: Lead a FOH &
BOH 202 team in exceeding Herons expectations daily. Responsible for Financial Reporting, Menu Research &
Development, Staffing, Talent Acquisition and Retention. Driven sales up by 26% percent during tenure. Reduced turnover
by 50%. Started as Sous Chef and have been promoted four times. Sous chef to Chef de Cuisine to Executive Chef and
currently Corporate Executive Chef/Operations AGM.
Maintains the highest of levels of quality execution for a 5 - Star Tripple A 5 Diamond Restaurant & Spa.
Sous Chef
Ruth Chris Steakhouse
2007 to 2010
The engine of the back of house. Responsible for all daily production and meal-time execution of 8
Million location in Cary, NC with a BOH staff of 26+ team members. Handled upwards of 300 covers a night. Actively
involved in talent development & retention as the front - line manager. Achieved significant reduction in turnover while
maintaining a 29.1% food cost during tenure. Was heavily recruited by the Umstead & Spa in 2012. Joined to pursue
Executive Chef Role.
EDUCATION
Master's in Bio Pharmaceuticals
UNC Chapel Hill - Chapel Hill, NC
January 2009 to September 2015
PHARMACY TECH
GREEN HOPE HIGH SCHOOL
September 2004 to 2008
SKILLS
Adept Understanding of Financial controls
Strong Tenure and Career Trajectory
Serve Safe Certified
Talent Development/Mentor Philosophy
Guest
Centric Focus
Passionate Food Professional Chef/F&B
Computer
Management
Problem solving to access the issues
Analytical thinking
Excellent written/verbal communication skills.
Attention to detail
Operations Management
Administrative Duties
Multi Unit
Operations
Scheduling
Training
inventory
Payroll
Inventory Management
Team Building
Word
retail sales
Microsoft Word
Restaurant Management
Executive Chef
Supply Chain
Research & Development
E-Commerce
Talent Acquisition
Process Improvement
Research
Sales Management
Product Development
Pricing
Forecasting
Team Management
Performance Management
Strategic Planning
Budgeting
Merchandising
Branding
Conflict Management
Computer Networking
Quality Assurance
Profit & Loss
Business Development
Financial Report Writing
Logistics
District Manager
CERTIFICATIONS AND LICENSES
Active State Board of Pharmacy Registered Technician
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