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Click here or scroll down to respond to this candidateCandidate's Name , MBA, PMPConcord, North Carolina Street Address USA PHONE NUMBER AVAILABLEEMAIL AVAILABLE LINKEDIN LINK AVAILABLESenior Lead Business Execution ConsultantMeticulous senior leader with expertise in strategic planning, human resources, project management, finance, employee satisfaction implementation programs and business support. Driving process improvement and implementation for policy and procedure developments, problem resolution, business strategy, risk management and escalation resolution utilizing Six Sigma, Agile, DMAIC, Waterfall or other appropriate methodologies. Proven track record of delivering innovative, data-driven solutions driving continuous improvement fostering strategic partnerships, developing high-performing, cross-functional global teams. Adaptable and responsive professional with expertise in managing Finance, Robotics/ Artificial Intelligence projects, Global Transitions as well as audit and control projects. Expertly negotiates contracts for service improvement, cost reduction and labor control. Proactive, highly organized project manager/leader who develops, tracks, and delivers successful project outcomes. Action-oriented with strong ability to communicate effectively to executive level and key stakeholder business audiences to rapidly respond to unforeseen developments and initiate actions to reduce adverse impact.KEY SKILLSAgile Automation Anywhere Budget Control Business Management Change Management Clarity Construction Projects Continuous Improvement Contract Negotiation Cost Control Creative Problem Solving Data Flows Data Visualization Development DMAIC Methodologies Effective Leader Efficiency Systems Employee Engagement Escalation Resolution Executive Communications Executive Dashboards Finance Governance Human Resources Information Management Information Security JIRA Kanban Management Microsoft Excel Microsoft Power Point Microsoft Project Microsoft Teams Microsoft Word Offboarding Onboarding Planning Procedure Development Process Development Process Optimization Project Development Project Management Reporting Risk Analysis Risk Management SAFe SharePoint Six Sigma Lean Green Belt Stakeholder Engagement Strategic Partnerships Strategic Planning Strategy Supply Chain Management Tableau Team Building Training Vendor Management Visio WaterfallPROFESSIONAL EXPERIENCEWells Fargo, Charlotte, NC Apr 2023 Oct 2024Corporate & Investment Banking, Information ManagementVice President, Lead Business Execution ConsultantSpearheaded and managed HR functions for FTEs and contractors onboarding/offboarding, performance tracking of team members, onshore and offshore, trainingCollaborated with business partners to define success metrics and monitor team performanceOrganized and lead Town Halls, All-Hands calls, Forums; created executive PowerPoint decks, developed executive communication plans, and team events, ensuring clear and effective communicationLead and tracked projects for Information Management and Information Security for executive reviewCreated comprehensive executive dashboards for data-driven decision-makingOrchestrated SharePoint transition, meticulously updating and organizing critical information across four distinct areasOptimized budgeting and procurement processes, ensuring precise SOW contracting and financial support for enhanced operational efficiencyFostered strategic partnerships with key stakeholders to define success metrics, drive continuous improvement, and elevate team performanceTrouble-shoot deficiencies for increased process/procedural refinementCreated At A Glance Information one page summary documents for enterprise-wide informational roll-out of new processes, programs and toolsUS Bank (acquisition of MUFG Bank, Union Bank), Charlotte, NC Sep 2020 - Apr 2023Operations & Technology for the AmericasVice President, Business and Program Manager, Finance and HRManaged risk and control operations, enhancing reporting efficiency and administrative processes by creating governance framework, organizational structure, compliance reviews, meeting routines and executive dashboardsStreamlined budgeting and finance processes across seven business lines, enhancing operational efficiency and strategic resource allocationOrchestrated executive presentations and town halls, driving clear communication and alignment on strategiesCollaborated on HR initiatives, including: talent acquisition, onboarding/offboarding, training programs, tracking, strategic alignment to foster a high-performance cultureDeveloped executive dashboards and quick reference guides to facilitate transition in the post-acquisition environmentLed strategic planning for location and hiring, aligning workforce capabilities with long-term organizational goalsOptimized transfer pricing across business lines, enhancing operational efficiency and strategic resource allocation assuring budget reimbursementManaged various cross-functional projects for executives with constant successBank of America, Charlotte, NC May 2019 - Sep 2020Global Technology and OperationsVice President, COO/Business Support ManagerWorked in partnership to drive strategic planning initiatives, process improvement, and aligning financial and workforce strategies with organizational goals, resulting in the successful implementation of enterprise-wide, national workforce location strategyLed GT&O Line of Business Charlotte Co-Location Initiative, tracking move events and ensuring seamless transitions for employees and stakeholdersMeticulously tracked deliverables and action items for onshore program management for Workforce and Co-location team, holding key stakeholders accountable and driving project completion within set timelinesOrchestrated cross-functional teams to develop and maintain executive-level content, fostering effective communication across organizational levelsPioneered the creation of comprehensive Amenities packets, enhancing employee experience and facilitating smooth transitions during relocation eventsCreated matrixes for stakeholders review, documented forum meetings for enterprise-wide communicationRevamped internal website for Military veterans, providing communication consistency, clarity and organization enterprise-wideAssisted in enterprise-wide deployment of safety equipment to employees during Covid epidemic, confirming equipment needs, supply deployment, and tracking of receivablesSupported executive weekly initiatives: planning, organizing, creating agendas, PowerPoints, schedules and tracking of outcomesOrganized team events enterprise-wide for cultural celebrations, team building and fund-raisingTIAA, Teachers Insurance & Annuity Association of America, Charlotte, NC Jan 2017 - Mar 2019OperationsBusiness Management Specialist: Project ManagerSpearheaded development of comprehensive Project Playbook Plans, setting new standards for global business unit transitions and Robotics initiatives, leading to streamlined operations and enhanced efficiency and twenty-four-hour support for thirteen business processes offshoreTracked operational efficiencies for data input and complianceFostered strong relationships with onshore and offshore teams, facilitating smooth business unit transitions and enhancing cross-functional cooperationCrafted executive-level summary presentations and dashboards, providing critical status updates and issue resolutions for global transitions and Robotic projectsOversaw audit deliverables for program management of Operations department, tracking progress of over 100 projects and initiating escalations for timely resolutionsLed diverse technical teams in Agile and SAFe environments, driving project success through SDLC methodologies and strategic leadership, delivering products on time and within budgetManaged JIRA/Kanban boards and tracked numerous projects, ensuring timely deliverables and fostering improved business unit relationshipsOrchestrated team events for cultural celebrations, team building and fund-raising enterprise-wide for the Operations departmentQueens University of Charlotte, Charlotte, NC Feb 2013 - Jan 2017Academic Affairs OfficeAdministrative Support for Associate Provost, special projects for ProvostConducted thorough analysis of administrative processes, identifying areas for improvement and implementing solutions that significantly enhanced operational effectivenessOptimized Purchasing Order and Budget Transfer processes, achieving substantial efficiency gainsDeveloped and maintained credentials database for academic complianceProject management: key university events, organizing speakers, communications, assisting in adjudication of honor code violations, maintaining confidentiality of adhering to protocols of hearings and communicationsDeveloped standardized adjunct contract templates and tracking system, streamlining the processing of over 600 contracts annuallyEnhanced document management by analyzing, distributing, and filing departmental records, while implementing a robust records destruction process for improved data security, archived records ensuring easy access and retrievalProvided comprehensive administrative support to the Provost and Associate Provost, fostering effective communication and coordination across academic departmentsViTEX, Inc, Mooresville, NC Sep 2012 - Feb 2013Auditor; ContractorCollaborated with senior consultant to recover substantial portion of funds, significantly enhancing revenue management efficiency and boosting financial performanceExecuted meticulous financial audits, identifying discrepancies and ensuring accurate fund recovery, while providing insightful reports for strategic decision-makingDavidson Day School, Davidson, NC Aug 2008 - Aug 2012Registrar/ControllerImplemented new office procedures for scheduling, and event logistics, boosting communication with division directorsOptimized ordering processes and negotiated supplier contracts, reducing costs and improving supply chain managementLed project management for facilities, athletics, and IT support, improving service delivery and infrastructureConducted thorough reviews of accounts receivable and payable, ensuring financial accuracy and compliance with fiscal proceduresCoordinated cross-functional programs fostering teamwork and driving operational improvementsRevamped registrar processes, enhancing course scheduling efficiency and transcript management while maintaining meticulous database recordsBank of America, Charlotte, NC Oct 2001 - Oct 2007Meeting & Events ManagementAssistant Vice President, Supplier ManagerLed supplier optimization initiatives, drastically reducing non-compliant vendors and achieving substantial cost savings through strategic negotiation and program implementationNegotiated unprecedented national labor pricing, achieving significant cost savings. Protected assets through strategic risk management, ensuring compliance with regulationsLaunched Supplier Optimization Process, saving $6M with a 31% cost reduction through strategic negotiation and implementation of preferred supplier programPioneered Audiovisual Commodity Council, revolutionizing event production processes and enhancing operational transparencyTeam member of Green Belt Meeting and Events management program to reduce supplier base; conducted RFPs, contract negotiations, created executive communications, dashboards, and evaluations. Led think tank discussions with key stakeholdersLed Lean Green Belt project, developing comprehensive plans and managing deliverables for restaurant optimization initiativesFostered lucrative vendor relationships, streamlining hiring, training, and supervision processes for improved productivityChampioned process improvements, creating new forms and reporting systems that significantly enhanced operational workflowsTracked eProcurement credit card implementation to enhance supplier cost effectiveness in reducing fraud and obtaining significant discountsFlight Attendant: corporate jets. International and domestic food and safety, budget management, vendor procurementEDUCATION & CERTIFICATIONSMasters (MBA), Business Administration and Management Queens University of CharlotteBachelors of Fine Arts (BFA), Experimental Studios Syracuse UniversityPMP Certification Supplier Manager Certification Lean Green Belt Certification White Belt CertificationAffiliations & Volunteer ExperienceProject Management Institute memberProject Management Institute2018 - PresentMentor for Women, CIBWells FargoJan 2024 - Oct 2024Women Employee Resource Network memberWells FargoApr 2023 - Oct 2024Womens Initiative Network memberMUFGSep 2020 - Apr 2023Women in Technology & Operations memberBank of AmericaMay 2019 - Sep 2020Women Advance Employee Resource Group memberTIAAJan 2017 - May 2019Volunteer: BizTownJunior AchievementMar 2018 - Mar 2018Vice PresidentHomeowners Association BoardJan 2015 - Jan 2018 |
