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Click here or scroll down to respond to this candidateCandidate's Name
Bushnell, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceOwnerCoffee Dungeon-Bushnell, FLJune 2022 to PresentI run the day to day operations at the Coffee Dungeon, Everything from Accounting, Sales, Inventory, to Google Ads, and Social Media Ads. We are now having full time staff and my managers are taking over the more day to day things and I no longer needed to babysit the business as much. Store ManagerXP Farm-Polk City, FLJuly 2019 to PresentWe were very successful until February of 2020 when we had to close our doors due to Covid-19 It was my job to schedule all gaming events, answer phones, and emails. Greet gamers when they came into the store and find an appropriate game for them to join. Maintain inventory and relations with suppliers. Open new accounts with new suppliers and keep our store current with Wizards of the Coast for tournaments. Administrative AssistantGateway Foundation-Bushnell, FLAugust 2021 to June 20221. Composes and types variety of materials and documents including correspondence, memos, forms, tables, records and charts from rough draft, general directions, or dictation; using standard computer word processing, database and spreadsheet applications. Proofreads and edits final draft materials for accuracy, consistency and clarity.2. Compiles data from variety of sources such as logs, lists, invoices and treatment records, and prepares regular summary reports for use by supervisors in monitoring and tracking income, expenses and contract compliance.3. Responsible for administering or processing routine financial transactions such as petty cash, bank deposits, receipts, ledgers, client personal funds, pass money, and so forth. 4. Depending on area assigned, may assist in processing billings by logging and coding treatments and services, recording treatment hours, or entering required information into records and databases. 5. Maintains record keeping and filing systems including records related to clients, personnel, payroll, attendance, work and purchase orders, and so forth. 6. Completes requisitions for approved office supplies, and standard department/center inventory as requested. Accepts receipts and invoices for nonroutine expenditures, and obtains necessary authorizations for payment.7. Schedules meetings and appointments. Makes routine travel and conferences arrangements as directed.8. Serves as administrative liaison between assigned program or department and central offices and services by gathering and exchanging information related to operational, budget, payroll or personnel issues and procedures.9. Receives and screens visitors and telephone calls, and notifies appropriate personnel, or records messages.10. Performs variety of general office and administrative duties such as photocopying and assembling documents, sorting and distributing mail and faxes, storing office supplies, processing time cards for payroll, recording and typing meeting minutes, and so forth. 11. Depending on area assigned, may provide client services such as assisting clients with completing forms and applications for insurance or public assistance, verifying treatment funding source or insurance coverage, maintaining case files, and scheduling appointments. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:12. Ability to read and write well enough to draft, proof and edit correspondence, reports, tables and the like; and perform simple arithmetic and statistical calculations to prepare and verify summary reports and financial transactions. Knowledge of office systems, procedures, equipment, and computer applications. Necessary ability and knowledge normally acquired through up to one year post high school training in business or office administration.13. Ability to type complex statistical tables and forms, nonroutine correspondence, reports and the like; and complete data entry accurately and efficiently, at a level normally acquired through training in touch- typing techniques, in high school or beyond.14. Approximately one to two years related work experience necessary in order to gain requisite skill and knowledge in secretarial and administrative procedures, use and operation of standard office equipment and computer applications, and ability to compose and format presentable documents and tables. 15. Interpersonal skills necessary to be socially perceptive and tactful in gathering and exchanging information, communicating policies; and dealing with visitors, clients, employees and so forth. 16. Analytical abilities necessary to gather and interpret data and information in preparing summary reports, organize and prioritize own work, and verify and correct data and information from variety of source documents.17. Ability to maintain confidentiality of client treatment and financial information, and personnel files. Front Office ManagerCarter Hospitality Group-Kissimmee, FLMay 2017 to October 2019in December 2017.Job duties were Check Guest In and Out using the Opera System. Run all Auditing Reports and Balance the books and cash for the day. Handle all guest complaints as MOD. Email reports to all appropriate managers. Make reservations coming in through the night from our different 3rd party providers. In March of 2018 I was promoted to Front Desk Supervisor Job duties were Handle all guest complaints as MOD. Train all new team members Handle Cash outs of our Team Members and Audits when needed for Accounting. Ensure Audit was running properly and that the Audit team didn't have any needs. Check Guest in and out Keep open communications with different departments like Housekeeping, and Maintenance. Answer phones determine what the calls were pertaining and handle the call (take reservation, transfer to appropriate department)In Dec of 2018 Promoted to Front Office ManagerJob duties were All of the above plus Hiring and training all new associates coming to the desk. Train all employees for the company that need Opera training Develop training programs Monthly meetings with Power Points for front desk Assist other managers with their departments when needed. Promote Teamwork between all departments Handle all calls for the General Manager Set appointments for the General Manager when needed and coordinated Manager Meetings for the whole team. Handled all mail that came to the resort and sorted to the appropriate departments. Answer emails and phone calls that came in on a timely manner. Discipline and retain if necessary Front desk associates on guest complaints. Bring up our Guest Scores on Forms like Trip Advisor Handled all revenue for my depart, including commissions for 3rd party suppliers Proficient in Microsoft Office and OutlookNight AuditorStar Island Resort and Spa-Kissimmee, FLMarch 2013 to May 2017Job Duties Assist with Audit on busy nights, Balance books, and organize Audit packets for Accounting Ensure that guest have not over charged their accounts for the Bar and Gift Shops Check guest in and out using the Oracle system Confirm with Security any guest still expected to come in and confirm guest that are in house that have forgotten their parking pass. Keep guest safe requiring id's for reissuing keys to rooms by asking for ids Answer Multiline phones, take reservations and transfer calls to appropriate lines. Top Sales Associate/ Trainer/ Inventory Maintainer Raglan Road Irish Pub and Restaurant-Lake Buena Vista, FL May 2010 to March 2013Started out in Cooke of Dublin the Quick Service establishment. They realized my selling attributes and transferred me over to the Shops of Ireland the little Retail shop for the main Pub. Highest grossing Retail associate in 4 months I brought our sales up to over 500,000 when the store was barely breaking 200,000 a quarter. Kept up on monthly inventory and keeping the store stocked. Trained all new staff that came in Ordering and bringing in fresh new merchandise for our store. Team LeaderMarriott Villages Fairfield InnJuly 2007 to May 2010 Trained all new associates for the Food Court Made weekly schedules Covered call ins Inventory Ensure food safety practices were being up held Cashed out all cashiers and bartenders Established room delivery program for the resort Handled all guest complaintsSkills Proficient with handling all guest interactions from the good to bad Handling multiple phone lines, transferring calls and voice mails Scheduling Handling confidential information Microsoft office and outlookEducationHigh school diploma or GEDSkills Auditing Management Payroll Retail Management Human Resources Multi-line Phone Systems Store Management Experience Microsoft Office Serve Safe CPR Food Safety Recruiting Accounting Financial Report Writing Quality Assurance Program Development Accounts Receivable Opera (4 years) Micros (5 years) Time Management (7 years) Time & Attendance Systems (3 years) ADP (3 years) Oracle Office Management POS Microsoft Excel Microsoft Outlook Equine experience Google Ads Analysis Skills Facebook Advertising Word Processing Google AdWords Google Analytics Event Planning E-Commerce QuickBooks Search Engine Optimization (SEO)Certifications and LicensesAdult and Pediatric First Aid/CPR/AEDJuly 2019 to July 2021Certified by the American Red Cross to perform Adult and Peds First Aid/ CPR/ AED Certificate ID GYCN85PublicationsKingdom of the Unicornshttps://www.amazon.com/Kingdom-Unicorns-Margaret-Mastro/dp/1456066218 April 2011Takes place in a different dimension. Where dragons, and unicorns are alive and well. Following the adventures of Jewel the Queen of the unicorns. |
