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| | Click here or scroll down to respond to this candidateCandidate's Name
Lancaster, NY Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYAstute medical professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files as well as handling patient issues and questions. Talented individual offering fluency in the Polish and English languages. Trained in Microsoft Word and Excel. Equipped to handle fast- paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.ACCOMPLISHMENTSAwarded six week culture/language study scholarship to Jagiellonian University in Krakow, PolandTranslator/interpreter for Polish and Ukranian patients at RPCI Lived in Alsace, France for one year where I helped parish priest with office workSKILLS Scheduling Appointment Setting Medical terminology Medical Office Management Transcription Telephonic Customer Support Multitasking abilities Written Communication Clerical Customer Service Training & Development Good telephone etiquette Computer skills Organization and Timemanagement Teamwork Self-motivated professionalWORK HISTORY01/1978 to10/2011Medical SecretaryRoswell Park Cancer Institute Buffalo, NY Prioritized calls (6-line phone) through screening process and transferred calls and recorded messages for appropriate personnel. Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability. Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction. Maintained office supplies inventory by checking stock, anticipating department needs and placing and expediting orders. EDUCATIONSome College (No Degree): Polish StudiesSUNYAB - Buffalo, NY05/1977 No Degree: Medical SecretarialBryant & Stratton - Buffalo, NY Relevant Coursework Completed: medical secretarial certificate |