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Click here or scroll down to respond to this candidateCandidate's Name
Manhasset, NYPHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYHighly accomplished Release Engineer with extensive experience in continuous software integration and deployment, and a complete knowledge of the development life cycle and back-out procedures. Skilled Technologist with a proven track record of creating seamless collaboration with development and integrations teams to resolve issues and ensure the timely and successful deployment of new, updated and/or enhanced code.TECHNICAL AND SPECIALIZED SKILLSJenkins, AWS Support, Automated Deployment using Jenkins Scripts, GIT Management, Splunk Dashboards, F5 Configuration, Rally, AWS EC2 Instances Creation, GIT, Splunk, Customer Support, Problem Resolution, Cross-functional Collaboration, Software Deployment, System Testing and Implementation, Process Improvement, Process Guide DevelopmentPROFESSIONAL EXPERIENCEMICRO CENTER, Westbury, NYService Technician 2024 PresentManage check-in/checkouts and answer customers technical questions.Diagnose issues and communicate necessary repairs to customers.Process customer payments upon pickup.Provide answers or order updates for customers who called into the Knowledge Bar.COX AUTOMOTIVE / DEALERTRACK, New Hyde Park, NY 2008 August 2023Deployment Specialist / Release Management (2012 2023)Performed every day QA move and make sure all servers are up and running in a stable condition. Created and configured Jenkins Build job to improve deployments.Checked the performance of the servers and maintained the performance level by using load balancer.Attended CAB meetings to provide input and clarify pre- and post-release factors.Managing source code by using TFS and GitHub.Created and configured Jenkins Packages for QA/UAT, PROD and DR environments.Worked on automation deployments and manual Deployments.Maintained VMWare Servers.Executed DB insert/update/delete in the QA/UAT environments.Collaborated with developers to resolve code and environment issues.Worked on everyday QA move deployments.Production Support Engineer (NOC) - Level 1 (2008 2012)Monitored hardware and software components in production environment and provided level-1 support to partners to minimize down-time.Interacted with enterprise operations staff to review notifications of issues and assist in resolution to minimize negative impacts.Researched and responded to issues, notified appropriate personnel of resolution and escalated issues as needed.Candidate's Name EMAIL AVAILABLE Page 2PROFESSIONAL EXPERIENCE (CONTINUED)VERIFONE TRANSPORTATION SYSTEMS, Long Island City, NY 2008 2008Senior Systems Engineer Oversaw/maintained network of Windows 2003 and 2008 servers, conducted weekly checklist reviews on Windows patches, updated Windows servers and applications software, and implemented antivirus updates.PUBLISHERS CLEARING HOUSE, Port Washington, NY 2007 2008Systems Administrator Provided direct support to the 500+ DOTCOM users and over 50 servers, monitored/supported tape backup operations, distributed new software to end clients, and created/managed group policy objects to enable user access.IBM, (Remote) 2004 2007Tivoli Storage Manager (TSM) Administration and Support / Consultant (2005 2007)Clients: Altria Group, Philip Morris USA, Kraft FoodsProvided support for TSM backup and recovery of data / exchange / cluster servers and full system restores.Coordinated with IBM Support to resolve hardware / software support issues of TSM servers.Installed and configured automatic backups, using Backup Exec.Delivered instructional technical documentation to teams knowledge database.Server Support Specialist (2004 2005)Provided onsite support for 1.6K+ servers in mixed OS and domain environment; configured and maintained cluster environments.Built server RAID configurations for various IBM server models and expansion units.Monitored exchange server backups, using Tivoli client for Exchange 5.5/2000/2003.STRATEGIC BUSINESS SYSTEMS, Chantilly, VA 2003 2004Storage EngineerConfigured and installed Clariion SAN devices at customer sites.Setup fabric switches and zoning.Racked and cabled all servers, SAN, switches, and backup devices as necessary.EMC2, New York, NY 2000 2002Regional Software Support SpecialistConducted Clariion onsite pre-installation system environment assessments, leading to successful implementation.Installed and configured Clariion storage systems at customer sites on various operating systems, meeting budgetary and deadline requirements.Performed attachment of multiple hosts to the array through use of vendor switches, satisfying all customer requirements.CERTIFICATIONSCompTia A+, 2024AWS Cloud Practitioner, 2023CompTia Network+, 2003EDUCATIONSt. Johns University, Jamaica, NYBachelor of Science Major: Healthcare Administration |
