Candidate Information Name Available: Register for Free Title Customer Service Agent Target Location US-FL-Pembroke Pines Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Street Address  Chandler DRHollywood FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYI am a goal orientated Customer Service Agent seeking a position in a company where I can utilize my customer service and hospitality experience to successfully grow within the company. I have over 10 years of experience working with cooperation and other service personnel to provide a high quality of service. I work well with little to no supervision. Excellent organizational skills, fluent in English and Spanish. Able to multitask and work under pressure. Friendly, positive, energetic disposition Commitment to delivering exceptional guest service. Ability to deal professionally, courteously and tactfully with the public and coworkersEXPERIENCEBJs Brewery - ServerNovember 2021 - PRESENT Responsible for opening and closing server duties Training of new employees Assisted coworkers by bringing out prepared dishes and drinks Develop a complete working knowledge of the menu items and their ingredients and preparation Flexibility to respond quickly and positively to a range of work situations Develop a complete working knowledge of the menu items and their ingredients and preparationBuffalo Wild Wings - Head BartenderNovember 2017 - October 2021 Be in charge of the operation and team, in the absence of the Bar Manager Possess excellent working knowledge of all products served, inclusive of all spirits, beer, wine, liqueur, port, sherry and speciality cocktails/mocktails Assist Beverage Manager with inventory of beverages, ordering and maintaining par levels, menu generation and recipe creationCheesecake Factory - ServerAugust 2014 - November 2017 Demonstrated extensive knowledge of menu items and provided recommendations to guests resulting in a 15% increase in overall check averages. Managed large parties of up to 15 guests, ensuring accurate orders and timely service resulting in a 95% satisfaction rate on guest surveys. Maintained a clean and organized dining area, completing side work efficiently and contributing to a positive team environment. EDUCATIONMiami- Dade College - Hospitality