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Title Customer Service North Carolina
Target Location US-VA-Norfolk
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SUMMARYCustomer service and updating data within that role are my specialties. I have worked with customers who are on an absolute and demanding schedule to make sure that their customers received their materials in a timely manner. This included a no room for error approach to expediency and absolute correct handling of company production information.WORK EXPERIENCEMay 2012-CurrentDisabled CitizenUS DEPARTMENT OF TREASURYRutherfordton, North Carolina, United StatesJuly 2009-May 2012Customer Specialist / Inside SalesAT&TShelby, North Carolina, United StatesCustomer Service to present andFuture customers of AT&T. Evaluating customers to discover their needs and expectations to match to products that we offered. Meeting and exceeding sales goals.May 1999-May 2012Customer Service SpecialistGeneral Electric CompanyHendersonville, North Carolina, United StatesI oversaw a select group of customers, providing them excellent customer service that included keeping detailed spreadsheets on all of the companies orders with daily and sometimes multi-daily updates as to the progress of production.EDUCATION1988-1990Bachelor of Arts in History and Political ScienceUniversity of North CarolinaCharlotte, North Carolina, United States History /Political Science1985-1988Bachelor of Arts in Computer ScienceIsothermal Community CollegeSpindale, North Carolina, United StatesDiscovered innovative ideas with a focus in the fundamentals of computer science. Computer ScienceSKILLSCustomer Service Management Microsoft Office. (all levels) Communication ArtsHONORS & AWARDSCustomer Service ExcellenceHonored three times at Belk Eastland Mall in Charlotte, North Carolina while working there and attending college.LANGUAGESEnglish - FluentEXTRACURRICULARSCoin and Other Currency CollectingReading and Self Teaching New SubjectsWriting PoetryWORK AUTHORIZATIONI am authorized to work in the following countries: United States

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