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EMAIL AVAILABLEPHONE NUMBER AVAILABLEMultifaceted Administrative Assistant with an extensive background in a variety of office administration duties. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Especially effective at fielding phone calls, coordinating with clients, and serving as the liaison between different departments.Work ExperienceSelf-employed Dog Sitter and WalkerFort Myers, FL2022- PresentSelf-employed Dog Sitter and Walker with over 3 years of experience providing high-quality care for dogs of various breeds. Demonstrated ability to handle a wide range of services including feeding, administering medication, providing timely walks, Enrichment activities, basic training and loving companionship. Committed to easing separation anxiety by keeping owners updated with texts, emails, and photosDog Foster Program ManagerBig Dog Ranch Rescue - Loxahatchee, FL2022-2023Helped develop a comprehensive dog foster program, increasing the number of foster homes by 30%Coordinated with local shelters and rescue groups to identify dogs in need of foster care.Identified gaps in existing training materials and initiated the development of a more comprehensive training program for staff and foster volunteersAdoptions SpecialistBig Dog Ranch Rescue2021-2022Assist potential adopters in determining a good canine companion. Review and process adoption applications. Oversee adoption process via email, phone and in-person. Adoption counseling includes questions regarding adopted dogs medical history, promoting safe and responsible dog ownership and general training tips.Stay at Home Mother/Homemaker2016-2021Office AdministratorAmeriprise FinancialNaples, FL2013-2014Assist financial advisor in preparing financial plans/proposals for clientsResponsible for weekly compliance reporting to corporate office, detailed tracking of daily client correspondence, maintaining organised client files with up-to-date financial data, and managing advisor's client meeting scheduleOffice ManagerWaveguide, Inc - Naples, FL2011 to 2013Administer payroll and employee commissions programDevelop and manage employee safety programManage all employee benefitsEnsure compliance with commercial contractsOffice AssistantAmeriprise FinancialNaples, FL 2007 to 2009Naples, FLAdministrative duties include weekly compliance reporting to corporate office, detailed tracking of daily client correspondence, maintaining organized client files with up-to-date financial data, and managing advisor's client meeting scheduleResponsible for preparing various financial reports and other supporting documentation utilizing tools such as Thomson Financial and MorningstarResearch and analyse proper product recommendations and present to advisor for final determinationAid advisor in preparing financial plans/proposals for both potential and existing clientsEnsure crucial deadlines are metSenior Adoption CounsellorThe Humane Society Naples - Naples, FL2005 to 2007Conduct adoption interviews, provide animal care counselling, help input shelter animal profiles and keep track of any documented changes in behavior, health and overall wellbeing of shelter animalsAid in the fundraising and educational activities of The Humane SocietyMaintain computer records of animal guests including health and adoption records; reconcile shelter daily logs and bank depositsProvide support in the development and implementation of new policies and procedures designed to further improve shelter operationOffice CoordinatorWaveguide, Inc - Chelmsford, MA2001 to 2005Aid in the development of company policies and procedures including the employee handbookResponsible for analysing, negotiating, and managing all employee benefits packagesAdminister payroll and employee commissions programMaintain and manage OSHA records and complianceDevelop and manage employee safety program Analyse and manage all aspects of commercial insurance policies, including claims and annual auditsEnsure compliance with commercial contracts and issue certificates of insuranceDesign, develop and manage all marketing collateral material including company brochure, trade show booth, promotional items, and all other customer related materialsSignificant role in the development, design and editing of the company websiteResearch and coordinate association memberships and trade showsEstablish and support relationships with vendorsEducationBachelor of Science in EconomicsWhittemore School of Business and Economics, Durham, NHUniversity of New Hampshire |