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Title Product Management Operations
Target Location US-WA-Seattle
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Candidate's Name
Street Address  EMAIL AVAILABLE PHONE NUMBER AVAILABLEExecutive LeaderOperations Management Team Leadership & Development Product Management Career SummaryHighly accomplished and dedicated Executive Leader offering over 20 years of success in building and empowering high-performing teams. Impressive track record of leading multiple product focuses including product managers, product owners, scrum managers, and strategy. Strong understanding of modern product management, lean product thinking practices, and enterprise SAFe. In-depth skills in all aspects of operations, quality, process analysis, process improvement, and implementation across a multi-site scope. Exceptional communication skills, paired with an ability to create a story and value proposition, develop presentations, and present in front of internal/external clients, as well as frontline to executive levels. Honorably recognized as aTop Honors Recipient for working within the mortgage industry within the workplace for compensation, speed, marketing support, technology, corporate culture, long-term strategy, day-to-day management, internal communications, training, resources, and industry participation. Core CompetenciesComplianceFundraisingPresentationsPublic RelationsQuality AssuranceStaff ManagementStrategic MarketingSales ManagementCustomer RelationsTraining & MentoringProduct ManagementChange ManagementOperations ManagementManufacturing ManagementProject/Program ManagementCorporate Financial ManagementTeam Leadership & DevelopmentContinuous Process ImprovementProfessional ExperienceUS BANK (Seattle, WA) 07/2020-PresentMortgage Operations SpecialistProvide broad coordination of the company's mortgage lending operations and activities, with a focus on reviewing and analyzing/modifying overall operational systems and procedures related to the mortgage lending function.Held an instrumental role, over the last two years, in leading the organization through challenging times with a commitment to lending to those that face a completely new way of working from home, significantly increasing volume in the origination of home loans.CALIBER HOME LOANS (Seattle, WA) 06/2012-06/2020Mortgage Loan OperationsDirected all tasks between the submission of a mortgage application to the final funding (pending approval) of a mortgage loan to include application processing, underwriting (approval or denial of loan application), closing, and creditworthiness to determine if the bank should lend to a borrower. Candidate's Name
Page 2 of 2MORTGAGE MARKET (Seattle, WA) 01/2002-05/2012Loan OperationsSuccessfully managed, led, and oversaw a diverse cross-functional team with a focus on coordinating the entire mortgage lending operations and activities. Provided in-depth review, analysis, and modification of overall operational systems and procedures related to the mortgage lending function.CTS INTERNATIONAL (Bellevue, WA) 09/1987-09/2001Defense Department ContractorEffectively worked with various Defense Department companies, throughout the US, with a focus on providing products and services to military and civilian aircraft, ships, vehicles, weaponry, and electronic systems. Advanced EducationArizona State University (Tempe, AZ)EconomicsTechnical ProficienciesMicrosoft Office (Word; Excel; PowerPoint; Outlook) Volunteer WorkNormandy Park Community Club  Board Member/Finance Director (Seattle, WA) 12/2020-Present

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