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Click here or scroll down to respond to this candidateCandidate's Name
Sr Business Analyst and Product Manager at GE HealthcareCONTACT ME: EMAIL AVAILABLEUS Mobile: PHONE NUMBER AVAILABLE India WhatsApp : PHONE NUMBER AVAILABLELinkedIn : https://LINKEDIN LINK AVAILABLESUMMARYResults-driven Product and Project Management Professional with progressive Leadership experience in Business Analysis, Training and Communications, Incident/Change/Problem Management, Vendor/Stakeholder management. Have demonstrated exceptional skill in resolving large and complex business challenges and attaining peak levels of performance.PROFESSIONAL SKILLSStrong leadership and Management skills with Critical and Strategic Thinking, Research communication Problem Solving skills, instant story telling ability,Act as a project leader and drive consistent, organized processes.Collaborate with all teams to ensure that project goals, objectives, and deliverables are achieved at Blizzard quality standardsMonitor, document, and communicate on project scope, status, risks, and key learnings to stakeholders.Good experience in Stakeholder Management, Risk Management, Effective Communication Skills, Strategic Thinking .Strong analytical skills, excellent communication abilities, and a deep understanding of business operations and IT systems.ACOMPLISHMENTSCollaborate with all teams and the respective managers to ensure that project goals, objectives, and deliverables are achieved at Blizzard quality standardsMonitor, document, and communicate on project scope, status, risks, and key learnings to stakeholders.Accomplished various Implementation Projects and successfully delivered end-to end solutions as per customer requirement.Saved 10% operational costs by consolidating multiple vendors to single one.Recognized by management for smooth transition, stable and enhanced operation.Completion of daily/weekly/monthly maintenance activities.ACHIEVEMENTSWas able to reduce weekly maintenance window down to two hours by Implementing automated scripts.Reduce 25% of L1 resources by doing alert enhancement hence reduced the operational cost.Four times successful transition to different vendorsSuccessfully managed yearly DR drill activities for all prods ensuring the high availabilityYearly purging and other activities as part of housekeeping to claim unused space and reduced the rental cost for hardware.Migration to OCI cloud as part of TSA exit and improved efficiency as cloud first organizationPlayed the role as project manager Migrated the whole ERP environment from Solaris to Oracle Exadata(Lynux)Managed and Accomplished Large projects like Oracle EBS 12.2.4 from 11.5.10.2 upgrade of GEs largest ERP size of 12+TB,10000+ users, 14 Billion USD revenue supportedCORE COMPETENCIESExperience in Implementing and Managing ERP operations and infrastructureMigration of whole ERP environment from On-Prem to OCI CloudMigration of Oracle EBS environment from Solaris to Exadata(Linux)Upgradation of EBS environment from 11.5.10.2 to Oracle EBS 12.2.4Knowledge of customer serviceExceptional problem-solving abilityExceptional ability to work independently.End to end project management.Client/Vendor communicationCommunication with stakeholders and multiple vendors likeVendor management and resourcingRisk assessmentsEfficiently managed different teams like Oracle ERP DBA, ERP technical and functional, ServiceNow, Security, Load Testing, Performance Tuning, ALM, MyWorkspace and many more.CERTIFICATIONSPMPOCAManagement and Technical SKILLSOracle ERP DBAOracle SQL and PL/SQLSDLCITILAgile, Scrum and Kanban MethodologiesProduct development LifecycleJiraMS365PowerBIBusiness StatisticsBASIC AI SKILLSGenerative AIChat CPTMS Co-PilotEDUCATIONGraduation: B.TechCollege: SMIT, Berhampur, OrissaBoard: BPUTWORK EXPERIENCE (Overall 15+ Years of IT Experience)August 2015 July 2024Sr Technical Analyst and Product Manager for ERP SystemsJob responsibilities: -Implementation of cloud environment and migration of Existing on-premise databases to OCI infra. Implementation of Exa servers and moved database from existing Linux server to Exa Servers Understand a projects scope and create documents for project requirements,Planning, Scheduling, Tracking and Monitoring Resource allocation, issues and risk management.High level of focus on delivery, benefits, identifying opportunities and making real difference through Leadership of change.Maintain the quality of all project document/data to assure the integrity of a project.Develop additional tools and refine processes to help all projects run effectively.Coordinate schedule of activities related to the projects.Majorly into Vendor Management and managing multiple Vendors and closely working with vendors in managing the whole ERP support team.Lead Manager for Vendor transition activities and have handled all the vendor transition activity (4 times in last 5 years) with 100% success rate. Worked with Vendors like Oracle, TCS, GENPACT, Tech-M, WissenRegular track on incident/Problem/Change management on ServiceNow tool.Coordinating on major release drives like monthly, quarterly, upgrades and migrations.Driving on major P1/P2 critical issues.Maintaining the validation data on ALM tool on external audit purpose for FDA compliance for validated and GxP environments during big releases (R12 Upgrade, twice EXA migration and many other major releases)Updating and routing of validated DDS and DSDS documents in MyWorkshop as and when there is any change to database or server architecture or operation standard.Maintaining the overall ERP operation repository on BOX and keep the docs up to date as per operation process.Planning and coordination of major weekend activities and general maintenance tasks.August 2014 - June 2015Senior Business AnalystJob responsibilities: -Coordinate with stakeholders, Technical team on Installation, Implementation and integration of Oracle Golden Gate between Oracle EBS and FUSION APPS server for PwC SDC internal database.Coordinate with architects and technical teams and help in Implementation of new Environments and upgradation from 11.5.10.2 which was on Solaris Server 9 to 12.2.4 on Solaris Server 10 and database from 10.2.0.2 to 12.1.3 via 11.2.0.3 for clients (Southern Co. and Fujitsu)Manage team of DBA, Apps Technical and Apps Functional team members.Understand Projects scope and create required documents, create and maintain knowledge repository and manager knowledge transition to new resources and make them ready for new assignments.Collaborate with stakeholders to understand their needs and gather detailed business requirements.Analyze data to identify trends, patterns, and insights that inform business decisions.Coordinate with technical architects, propose and design technical and process solutions that meet business needs and objectives.Work with IT and other departments to implement solutions and ensure they align with business goals.Communicate findings, recommendations, and project updates to stakeholders and executives.Create detailed documentation of business requirements, processes, and solutions.Participate in testing and validating new systems and processes to meet business requirements.Identify opportunities for process improvements and contribute to ongoing optimization efforts.December 2008 - August 2014TECHNICAL ANALYST ERP DATABASE SUPPORTCompany: Arrow ElectronicsJob responsibilities: -Implementation of Oracle on new Linux servers, migrate and Upgradation of database from 9i to 10g,10g to 11g, 11g to 12c.24x7 production support for Arrows own databases and EBS environment.Manual code migrationImplementation of OBIEE, BI Publisher and APEX system for better monitoring and convenient reporting.Managed overall operations of Oracles EBS application ranging from 11i to R12.1Worked and managed with vendors like Datavail and InfosysUnderstand Projects scope and create required documents, create and maintain knowledge repository and manager knowledge transition to new resources and make them ready for new assignments.Collaborate with stakeholders to understand their needs and gather detailed business requirements.Analyze data to identify trends, patterns, and insights that inform business decisions.Coordinate with technical architects, propose and design technical and process solutions that meet business needs and objectives.Work with IT and other departments to implement solutions and ensure they align with business goals.Communicate findings, recommendations, and project updates to stakeholders and executives.Create detailed documentation of business requirements, processes, and solutions.Participate in testing and validating new systems and processes to meet business requirements.Identify opportunities for process improvements and contribute to ongoing optimization efforts.I do hereby confirm that the information given above is true to the best of my knowledge and belief.(Candidate's Name ) |
