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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPeabody, MA Street Address
SUMMARYReliable Pharmacy Delivery Driver with background in providing timely and accurate prescription deliveries to customers. Experience working closely with pharmacists and healthcare professionals to understand medication details and customer needs. Strengths include strong knowledge of local routes, exceptional organizational skills, ability to maintain patient confidentiality and commitment to excellent customer service. Previous roles demonstrate positive impact through improved efficiency in delivery processes and high levels of customer satisfaction.SKILLS Conflict resolution techniques Professional Appearance Safe Driving Practices Stress Tolerance Vehicle inspections Route Management GPS Navigation Equipment Operation Commercial driving Order VerificationEXPERIENCEPharmacy Delivery DriverPeabody, MassachusettsReliant Care Solutions/ Nov 2023 to Jul 2024 Received and processed customer orders for delivery. Maintained records of customer deliveries, including addresses and items delivered. Loaded packages into vehicle for delivery to customers. Engage in with patients Delivered medications accurately and on time to customers in a professional manner. Verified accuracy of prescriptions before delivering them to customers. Provided excellent customer service when interacting with customers during delivery process. Followed all rules of the road while driving, observing speed limits and other traffic laws. Communicated with pharmacy staff regarding any changes or discrepancies in delivery orders. Responded quickly to customer inquiries about order status or estimated arrival times. Reported any vehicle maintenance issues or malfunctions immediately. Resolved customer complaints in a timely manner when necessary. Transported and safely delivered items to prevent damage or loss. Inspected vehicle and maintained gas, oil and water levels. Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.Assistant ManagerMarblehead, MADunkin Dounuts/ Jun 2010 to Jan 2024 Assisted in the development of operational strategies to ensure efficient and productive operations. Provided guidance and support to junior staff members on daily tasks, projects, and objectives. Conducted regular performance reviews for employees to identify areas of improvement. Developed a system for tracking inventory and ordering supplies as needed. Ensured compliance with safety regulations and company policies. Monitored employee attendance records, timekeeping, and payroll information. Managed customer service inquiries and complaints in a timely manner. Resolved conflicts between team members in an effective manner. Maintained up-to-date knowledge of company products and services. Organized training sessions for new hires to familiarize them with the workplace environment. Supervised daily operations including scheduling shifts, assigning duties. Completed thorough opening, closing, and shift change functions to maintain operational standards each day. Resolved customer inquiries and complaints requiring management-level escalation. Delegated work to staff, setting priorities and goals. Reviewed completed work to verify consistency, quality, and conformance. Assigned work and monitored performance of project personnel.EDUCATION AND TRAININGHigh School DiplomaLynn Tech High Jun 2009Lynn, MA |
