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Click here or scroll down to respond to this candidateCandidate's Name /DaviauRsumRome, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePCA Personal Care AssistantPresbyterian Healthcare Services - New Hartford, NY April 2023 to PresentGiving showers, helping providing excellent care, help feeding, cleaning, doing laundry, helping with errands, doing household tasks.Medical ReceptionistCNY Cardiology - Utica, NYFebruary 2023 to May 2023Checking in patients, demographics, referrals, checking out patients, Customer Service Representative/Lead CashierSavon - Vernon, NYNovember 2022 to January 2023Providing great customer service,stocking, cashing out customers, gaming,inventory Dietary AideCampus nursing home - Oriskany, NYFebruary 2020 to December 2022Doing dishes, passing food, cleaning, cooking, making coffee and doing Menus for my residence Medical ReceptionistOneida Health - Oneida, NYApril 2022 to October 2022Check in and out patients, run insurance,check out patients Walmart StockerWalmart - Rome, NYOctober 2021 to March 2022Stocking shelves, unloading pallets,Assistant ManagerDollar General - Oriskany, NYAugust 2020 to November 2021As an Assistant Manager, or Associate Manager,I was responsible for implementing workflow procedures based on direction from the company's General Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.Home Health AideHealthcare Services Group - Utica, NY2005 to 2015Assists patients by providing personal services, such as, bathing, dressing, and grooming. ... Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient. Advises on nutrition, cleanliness, and housekeeping. I am also med certified. Home Health Aide (HHA)Presbyterian Healthcare Services - Clinton, NYOctober 2010 to November 2014Passing meds, cleaning, vitals, bathing, cleaning and doing laundry Lead CashierPetSmart - New Hartford, NYJanuary 2002 to December 2006Counting down drawers, providing excellent service, stocking shelves, CashierWalmart - New Hartford, NYMay 2000 to September 2004Providing excellent customer service, cashing out customers, stocking shelves Cashier/Customer ServiceWalmart - New Hartford, NYJuly 2000 to May 2004Providing great customer service, cashing out customers, cleaning my work area, stocking shelves watering flowers.Lead CashierPetSmart - New Hartford, NYJanuary 1997 to August 2000Providing excellent customer services, assisting customers, cashing out customers, and stocking shelves EducationPersonal Care Assistant in NursingRemotePresentCertificate HHA in NursingUtica, NYJunior High School EducationOriskany Junior-Senior High School - Oriskany, NYSkills Critical Care Experience Home Care Nursing Patient Care (10+ years) Microsoft Office Microsoft Word (5 years) Microsoft Word (3 years) Customer service Caregiving (10+ years) Hospital Experience Sales Vital Signs Assistant manager experience (10+ years) Triage Senior care Laundry Front desk Customer support Medication administration Food preparation Coffee Experience Meal Preparation (8 years) Hospice Care Medical Records (6 years) EMR Systems (3 years) Epic (3 years) Dietary Aide Experience Cleaning Experience Phone triage (4 years) EHR systems Patient monitoring Documentation review Animal handling Serving Cooking Medical terminology (4 years) Communication skills Medical office experience (3 years) Typing (3 years) Microsoft Excel (3 years) Case Management Medical scheduling (3 years) Medical records (3 years) Medical billing (2 years) English Guest services Restaurant experience ICD-10 Cashiering Hotel experience Computer skills Animal care Kennel Experience Childcare (10+ years) Inventory control (9 years) Customer service Medical records Typing Microsoft Excel Hospital experience Vital signs Sales Guest services Cash register Critical care experienceCertifications and LicensesHHAMay 2011 to March 2013Giving meds, baths, cooking, cleaning,feeding and just talking with them CPR CertificationBLS CertificationCertified Home Health AideOctober 2013 to April 2016First Aid CertificationOctober 2021 to 2024AssessmentsCall center customer service CompletedJuly 2021Demonstrating customer service skills in a call center setting Full results: CompletedInside sales CompletedOctober 2021Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: CompletedCustomer service CompletedJuly 2021Identifying and resolving common customer issuesFull results: CompletedCustomer focus & orientation ProficientJuly 2021Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationCurrently worked at Oneida Health as a MOC |
