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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Kissimmee, FL Street Address
Highly motivated and customer-focused sales associate with diverse experience in retail, personal training, and client services. Proven ability to manage sales floors, provide excellent client service, and achieve targets in fast-paced environments. Strong communication skills with a passion for delivering personalized customer experiences. Customer Service ExcellenceSales Floor ManagementRetail Sales and MerchandisingClient relationship buildingProblem SolvingCash Handling and Point of SaleTelephone Customer SupportCustomer service documentationProfessionalismAttention to DetailTeam CollaborationIssue EscalationPayment managementComplaint HandlingPersonal Trainer City Club - Casa Blanca - Morocco 01/2022 - 03/2024 Developed personalized fitness programs for clients based on their individual goals and needs. Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition. Provided instructions in proper form, technique, and safety when performing exercises. Monitored progress of clients during workouts and provided feedback and encouragement. Created nutritional plans that support overall health goals of clients. Demonstrated various exercises with the use of free weights and machines. Assisted clients in setting realistic short-term and long-term goals. Motivated clients to reach their personal best by providing positive reinforcement. Maintained records of client's performance data such as weight loss, muscle gain. Recommended products such as dietary supplements or heart rate monitors when necessary. Inspected equipment regularly to ensure it is safe and functioning properly. Researched new training methods, trends, equipment., to stay up-to-date on industry standards. Communicated with clients to determine goals and performed client assessments. Built and established lasting relationships using encouragement and personal support. Sales Associate Zara - Casa Blanca- Morocco 06/2020 - 01/2024 Provided prompt, courteous service to all customers. Assisted customers with product selection and ordering processes. Responded to customer complaints and concerns in an efficient manner. Processed payments for orders accurately and efficiently. Maintained up-to-date knowledge of products and services offered by the company. Resolved customer inquiries via telephone, email, or face-to-face interactions. Managed customer accounts, including updating contact information and order histories. Monitored customer feedback to ensure satisfaction levels were met or exceeded expectations. Developed relationships with customers through friendly interactions while providing assistance. Identified opportunities for improvement within the department and implemented solutions accordingly. Participated in training sessions designed to enhance customer service skills. SummarySkillsExperienceGreeted customers upon arrival and answered inquiries in a professional manner. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. OFPPT Casablanca - Morocco 05/2019Some College (No Degree): Diploma in Building and Public Works Abdelmalak Saadi High School Casablanca - Morocco 05/2015 High School DiplomaEnglish:ProfessionalFrench:Professionalarabic:Native/ BilingualEducation and TrainingLanguages |
