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Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryDedicated employee with experience managing teams and delegating tasks to accomplish operational goals with a diverse background offering skills in customer assistance, payroll/finance, inventory, microsoft and scheduling to boost team productivity.SkillsStaff ManagementNew Hire ProcessingMicrosoft Excel, Word, PowerPointAccounts Payable/ReceivablePayroll Correction/DeductionBudgeting and ReportingGuest Relations ManagementOracle FusionOracle EBSCertificationsServSafeServSafe: COVID-19 TrainingWork HistoryStore ManagerFamily Dollar - Memphis, TNNovember 2022 to PresentConsistent top weekly sales in district.Ability to lead and guide team to excel in great customer service and salesEffectively schedule and manage payroll for all employeesTrain new hires for entire districtControl inventory and loss preventionRegulate safely for employees and customersEnsure store audits are successfulMaintain and uphold brand standards by leading by exampleEnforce integrity while creating a fun and positive work environmentAssist sister stores with training of new managers and cashiersMonthly billing summariesNeMarc StaffingPayroll Specialist 03/2022 to 11/2022Process payroll for retirees and final pays for death.Print and distribute checks.Key payroll deductionsManage direct depositsSend and confirm ACH depositsOther assigned payroll dutiesMemphis Oral and Facial Surgery 03/2020 to 3/2022Front office managerFile insurance claimsManage paymentsAppeal denialsPost paymentsManage schedule for 4 doctorsTimekeeping for all employeesAll other office dutiesServer Supervisor 04/2019 to 3/2020Longhorn Steakhouse  Memphis, TNCreated orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.Kept register accurate through correct billing, payment processing and cash management practices.Oversaw daily operations of all members of the service team, including delegating tasks, training new staff and splitting tips at the end of each shift.Server Supervisor 02/2011 to 03/2019Cracker Barrel  Memphis, TNDisciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.Trained and managed all serving staff, including employee development and issuing disciplinary action.Used downtimes to prepare ingredients and restock supplies for expected busy periods.Manager 01/2005 to 01/2011IHOP  Memphis, TNOversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.Mentored new team members on POS system operation, customer service strategies and sales goals.On-Site Manager 01/2003 to 01/2005Talent Force Staffing  Memphis, TNAssessed skill gaps for employees in the production department and developed training courses to meet identified needs.Oversaw day-to-day processing of payroll for 200 employees, including review of timesheets and computing pay.Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and demands.Payroll Specialist 01/1999 to 01/2003Talent Force Staffing  Memphis, TNChecked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.Delivered human resources financial support by certifying and processing payroll, completing deposits, performing pay adjustments and promptly distributing checks.Reviewed personnel records to determine schedules, occupations of new hires and changes in wage rates.References available upon request.