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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLECERTIFICATIONSCertified to Supervise Bulk Oil Plants June 2014Transportation Worker Identification Credential (TWIC) June 2014Flushing High School Graduate since 1986PROFESSIONAL EXPERIENCEPetro Home ServicesWoodbury, NYDispatcherMay 2019 to Present Assigned and dispatched work to technicians according to area and skill set Continually monitored workloads and adjusted accordingly Kept in contact with customers regarding delays in arrival time. Documented contact with customers Assisted customer service in getting appointments for customers Kept in contact with area supervisors regarding important issues Handled high phone volume inbound and outboundPetro Commercial Services Woodbury, NYCommercial Account Manager June 2016 to May2019 Managed small and large commercial accounts Maintained reports on balances and status of accounts Maintained continual contact with accounts payable depts. Reported monthly to supervisors on high balance accounts Handled all customer needs regarding accounts Provided attentive customer care Ran hold reports when necessaryPetro Home Services Woodbury,NYCredit representative September 2015 to June 2016 Handled incoming and outgoing calls Calculated and set up arrangements for account balances Processed and recorded payments for customers Calculated budgets for customersEnergy Conservation Corporation Queens, NYOperations Dispatcher April 2013 - April 2015 Dispatched service technicians and drivers as well as routing the area Routed service calls according to priority Kept track of service reports on calls from technicians Energy Conservation Corporation Queens, NYData Entry April 2013 - April 2015 Organized and input delivery gallons into system for billing Organized and input service calls performed for billing Loved Scent New York, NYSales/Distributions February 2012 - January 2015 Networked and communications to sell hand crafted candle tarts First hand experience selling products on a domestic based system Kept record of income and expenses monthlyCUSTOMER SERVICEEnergy Conservation Corporation Queens, NYCustomer Service January 2013 - April 2013 Answered phones to set up service calls and deliveries Processed and recorded customer payments by credit card and checks Ran credit check for new customersProficient in Energy, Pegasus,Salesforce and Microsoft Works well both independently and with a teamDetail oriented and punctual. |
