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Click here or scroll down to respond to this candidateCandidate's Name
Chicago Ridge, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceQuality TechnicianPIONEER SERVICES-Addison, ILJanuary 2022 to February 2024 Perform first article, in-process & final inspection on representative parts utilizing different automated and manual equipment for inspection Set up and use precision measuring equipment including comparator, Profilometer, gauges and other inspection equipment Execute knowledge of GD&T, Quality methods, standards, inspection procedures and Quality work instructions Evaluate problems and make recommendations for solving corrective actions as needed Update and maintain inspection documents Ensure that all departments have calibrated inspection equipment Support, understand and comply with all safety policies and procedures Provide quality inspection of parts received from outside vendors Patient CoordinatorHayat Home Medical Equipment-Evergreen Park, ILAugust 2021 to January 2022 Responsible for coordinating and processing medical equipment. Manage more than 500 patient accounts for equipment restock/supply. Analyze and adhere to Insurance guidelines for all patients. Inbound and outbound customer service inquiries. Patient documentation retrieval Responsible for maintaining extensive knowledge of medical equipment and best practices. Subject matter expert of trouble shooting machines for patients VP of OperationsPatriot Medical Transport-Broadview, ILMarch 2014 to June 2021 Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. Manages and oversees, either personally or through subordinate supervisors, daily operation of the Emergency Medical Services (EMS) Department including EMS billing and emergency medical operations. Establishes priorities for department activities; delegates assignments to and placement of personnel; ensures proper allocation of personnel and other resources; disseminates information and special orders. Organizes workflow and prepares schedules; reviews payroll; approves timesheets and leave time; oversees departmental training and quality assurance efforts. Assists with preparation of short term and long range management plans; evaluates and determines proficiency level of the department and personnel; identifies areas requiring improvement; formulates and executes action plan to correct deficiencies. Develops, interprets, and/or implements standard operating and testing procedures, policies, training programs, and general orders; establishes and reviews employee and departmental goals and objectives. Instructs and directs subordinates regarding proper procedures and protocol of the department; reviews all work for compliance with standards, policies, and procedures; schedules and coordinates in-service training for personnel. Meets with the Chief of EMS and other county officials regarding major policies affecting the administration of the department; recommends improvements and changes as appropriate. Oversees and reviews EMS billing activities including electronic billing, spreadsheets, and reports; responds to patient billing questions/complaints as patients' last resort; resolves consumer and billing issues. Initiates internal investigation as required in personnel misconduct, complaints, inquiries, and incidents; researches, approves, implements, and documents counseling and/or disciplinary action. Business Owner/ManagerJJ FOOD, PHONE & TOBACCO-Chicago, ILApril 2009 to January 2014 Resolve customer complaints regarding sales and service. Oversee regional and local sales managers and their staffs. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Determine price schedules and discount rates. Monitor customer preferences to determine focus of sales efforts. Prepare budgets and approve budget expenditures. Direct, coordinate, and review activities in sales and service accounting and record keeping, and in receiving and shipping operations. Determine price schedules and discount rates.Review operational records and reports to project sales and determine profitability. Prepare budgets and approve budget expenditures. Dispatch SupervisorATS Brokerage-Palos Hills, ILDecember 2006 to February 2009 Negotiate and arrange transport of goods with shipping or freight companies. Determine method of shipment and prepare bills of lading, invoices, another shipping documents. Estimate freight or postal rates and record shipment costs and weights. Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely. Keep records of all goods shipped, received, and stored. EducationAccredited Sleep Technologist in Sleep MedicineChicago Sleep Behavior Medical Institute (SBMI) - Deerfield, IL October 2012 to May 2013NCCA CERTIFICATION in EKG TECHNICANCMK HEALTH TRAINING CENTER - Glendale Heights, ILJune 2006 to May 2008High school diplomaAmos Alonzo Stagg High School - Palos Hills, ILSeptember 2002 to May 2006Skills Profit & Loss Process Improvement Product Development Vital Signs Budgeting Operations Management Strategic Planning Logistics Supply Chain Change Management Forecasting Team Management Customer service (10+ years) Supervising experience (10+ years) Medical scheduling (5 years) Medical terminology (5 years) Emergency management (5 years) Warehouse management (5 years) Fleet management (7 years) Leadership Management Transportation management Computer literacy Quality control Manufacturing Driving Transportation management (8 years) Transportation planning (8 years) Laboratory experience Transportation (10+ years) Management Microsoft Exchange Cash handling (10+ years) Recruiting (10+ years) Time management English Employee evaluation Arabic Healthcare Healthcare (7 years) Heavy lifting Basic math Computer skills Pricing Medical Records Interviewing Management Leadership Customer service Communication skills Windows Computer hardware Software troubleshooting Route driving Driving Computer skills Customer supportLanguages English - Fluent Arabic - FluentCertifications and LicensesDriver's LicenseJuly 2005 to July 2026CPR CertificationFirearms LicenseAssessmentsWork style: Reliability ProficientJuly 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientAttention to detail ProficientJuly 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCustomer focus & orientation CompletedAugust 2021Responding to customer situations with sensitivity Full results: CompletedSales skills ProficientJuly 2021Influencing and negotiating with customersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
