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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Camden Yard CtGuyton, Ga Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:Dedicated and customer-focused professionalwith over 20 years of experience in deliveringexceptional service and support. Proven abilityto handle high-pressure situations, resolvecustomer complaints, and foster positiverelationships. I seek to leverage my extensivecustomer service background to contribute to adynamic team's success and enhance customersatisfaction.Work History:Lancme Cosmetics 2011-2019Regional Makeup Artist,- Featured as part of Regional Pro Artistry Team- Fast-paced sales and application- Built strong customer relationships topersonalize their services and needs- Attended quarterly Trainings on sales andmarketing techniques, as well as understandingcurrent customer trends- Worked with local teams to manage clientconsultations, appointments, and bookings toensure a streamlined and professional serviceKay Jewelers 2010- Assistant Store Manager- Responsible for smooth and efficient dailyoperation of store and team- Executed training of sales and customerservice staff- Developed, and implemented sales strategiesto ensure store and team exceeded sales goals- Worked closely with sales associates to ensureproper handling of customer inquiries, issues,and complaints to ensure they were handledproperly- Managed inventory- Ensured compliance with company policies,procedures, and industry regulationsBelk 2002-2010Business Manager, Lancome Cosmetics- Coach, train, lead, sales associates, salesgoals, product knowledge, and customer servicestandards- Planned, executed, and achieved goals inhigh-level events- Developed customer relations, and grewclientele by building sustainable relationshipsthrough customized personal service- Collaborating with other departments to resolveissues, grow sales, and increase profit- Proficient in using sales and inventorymanagement systems- Respond to customer inquiries via phone,email, and text- Resolved product or service problems byclarifying the customer's complaint- Collaborated with other departments toaddress customer needs and resolve issuesEducation:Associate Degree in General StudiesGeorgia Military CollegeReferences: Available upon request |