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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Claymont, DESUMMARYSeeking Dispatcher role with 12 years of experience managing drivers, coordinating logistics, and ensuring timely deliveries. Skilled in GPS tracking, TMS systems, and maintaining communication with drivers and customers. Proficient in scheduling, problem-solving, and optimizing route efficiency. WORK EXPERIENCEWhite Star Logistics PiscatawayLogistics Specialist Jun 2022 - Jan 2023 Coordinated transportation arrangements, ensuring timely and secure delivery of shipments by effectively utilizing DAT for driver bookings and diligent tracking. Verified and documented shipment details, including weight and volume, and proficiently calculated rates, converting pricing and rate agreements as necessary. Facilitated quotes for shipments, selected optimal transportation methods, and maintained clear communication channels with customers, carriers, and vendors to resolve issues related to air and ocean freight logistics. PSE&G South PlainfieldProject Coordinator Jan 2020 - Mar 2022 Coordinated delivery schedules and prepared comprehensive information packets to support project objectives. Facilitated communication by disseminating weekly updates to the Project Support Specialist, ensuring consistent information flow. Monitored and reported on project timelines while maintaining accurate and up-to-date documentation for all initiatives.All Temp Transportation Sayreville, NJDispatcher Apr 2018 - Jun 2019 Coordinated driver routes and monitored real-time logistics using GPS technology, ensuring timely and efficient delivery operations. Maintained active communication with both drivers and customers to address and resolve delivery issues, and handled the processing of driver paperwork.Bettaway Transportation South Plainfield, NJDispatcher Jul 2016 - Apr 2018 Coordinated daily route planning to optimize driver schedules, ensuring compliance with Department of Transportation (DOT) regulations. Maintained continuous communication with drivers and clients, facilitating information exchange via email, phone, and D2 to address inquiries and concerns. Streamlined logistics processes, devising strategies to minimize mileage and maximize time efficiency for driver assignments.Versa Logistics Edison, NJDispatcher Jun 2014 - Mar 2016 Efficiently managed transportation management system (TMS) to dispatch drivers, ensuring timely and accurate route assignments. Facilitated seamless operations by preparing essential paperwork for drivers and maintaining accurate records for billing purposes. Resolved driver and customer issues effectively, while maintaining updated knowledge of NY/NJ pier information to coordinate deliveries.Endicott Franklin Park, New JerseyCustomer Service Rep Feb 2014 - Jun 2014 Efficiently managed a multi-line phone system, ensuring prompt and courteous response to customer inquiries across various industries. Coordinated appointment scheduling for medical professionals, maintaining accuracy and attention to detail in a fast-paced environment.EDUCATIONAmerican Intercontinental UniversityBachelor's Degree, Business of Human ResourcesClass of 2015University of PhoenixAssociate's Degree, ArtsClass of 2012Plainfield High School Class of 2001SKILLSMicrosoft PowerPoint TMS/TMW Systems Microsoft Word Microsoft Excel Microsoft Outlook Data Entry |